Customer reviews from geappliances.com
GE Profile - 30" Wide 5 Elements 5.3 Cu. Ft. Freestanding Electric Convection Range w/ Steam Clean, Air Fry, and EasyWash Oven Tray - Stainless Steel
Average customer rating
4.2
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
20
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
2
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for GE Profile - 30" Wide 5 Elements 5.3 Cu. Ft. Freestanding Electric Convection Range w/ Steam Clean, Air Fry, and EasyWash Oven Tray - Stainless Steel
Customer Rating
2
Buyer Beware
on July 22, 2026
Posted by: HeatherRaeO
from Des Moines
Buyer Beware. The cooktop is very difficult to clean, even following their recommendations. When the oven is in use, the entire cook top, control panel, even the front trim around the oven handle gets hot. So much wasted energy. I wish there were lights indicating which burner was hot as opposed to one red "hot" word that doesn't identify which burner is hot. The oven does preheat quickly and the airfry from frozen is nice. I like the various sizes of burners and the warmer burner feature. However to set an oven time delay you have to install an app and do it from your phone. I have yet to figure it out. Be very aware of what features are important to you and do more research.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, July 23, 2026
We'd like to provide some information on your range's surface temperature. Our ranges are certified to meet industry standards for surface temperatures. The cooktop is a surface that is recognized to get hot during cooking, either when cooking on the cooktop or in the oven. Aside from cookware, it is important not to put other products on or near the cooktop surface. Care should be taken to limit contact with the cooktop, including leaning against it, during cooking operations.
For help with using our SmartHQ app, please contact our Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST, or email connected@help.geappliances.com.
For help with using our SmartHQ app, please contact our Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST, or email connected@help.geappliances.com.
Written by a customer while visiting geappliances.com
Customer Rating
4
Stove works well
on July 7, 2026
Posted by: LrW66
Air fryer cuts off unexpectedly after 20 minutes. Unsure why
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and classy look
on June 23, 2026
Posted by: Super David
I am happy with my new stove it works great has great, helpful, features i.e. it has a hidden lower element with removable pan that makes clean up so much easier, the convection and air fry work greath, the oven light comes on when the oven door is opened.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Glass top stained after 1 use .. from water.
on May 20, 2026
Posted by: Phx buyer
So far it works well however I am disappointed that after the very first time using the range, the top has a stain that will not come out.
Boiling water that spilled over has left what seems to be a permanent large mark and stain. If I had known this to be the case, I would not have purchased.
Response from geappliances.comBy Diego, GE_Appliances, May 21, 2026
We want to help you clean the residue from your cooktop. Stains left after a boil-over can be removed using a ceramic cooktop cleaner and a non-abrasive cleaning pad once the surface has completely cooled. For tougher stains, a ceramic cooktop scraper designed for glass surfaces can also help remove mineral residue or baked-on deposits without damaging the finish. You can find more information on pages 22 and 23 of the owner's manual here: https://images.salsify.com/image/upload/s--nPIDI4UD--/595e87020abcf6a1d7dad92c5ec8dfdbaf3c0c85.pdf
Response from geappliances.comBy Jonathon, GE_Appliances, May 21, 2026
We'd like to provide some tips that can help with cleaning the cooktop. We recommend treating the spot with a dedicated ceramic cooktop cleaner. Daily use of a cooktop cleaner can help protect it from stains and make spills easier to clean. You can view more cleaning tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com
Customer Rating
3
Good features but issues with smooth cooktop.
on April 26, 2026
Posted by: Westernbabe
from Oxford, OH
The range is great with the hidden element, removable pan at the bottom, air fry works great and have to familiarize myself with convection cooking to try it. It did not get a manual with it, so had to download off the internet. Easy to clean and use controls and good capacity for my use. I owned my previous GE Profile range for almost 23 years without any issues with the smooth cooktop. I am using the same cookware, and already there are noticeable damage marks on cooktop. It is not as well made as the previous one. I am very disappointed and plan on contacting GE about it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, April 27, 2026
We encourage you to review pages 23-24 of your Owner's Manual for our cleaning recommendations - https://images.salsify.com/image/upload/s--nPIDI4UD--/595e87020abcf6a1d7dad92c5ec8dfdbaf3c0c85.pdf. If you continue to have an issue, please contact our service provider Bodewell at 1-833-426-3393 to schedule an appointment to have your range evaluated.
Written by a customer while visiting geappliances.com
Customer Rating
4
Can't keep clean look
on February 19, 2026
Posted by: Song64
I purchased this stove 1 month ago. First thing I noticed is so hard to clean the glasstop. My previous one was much easier and looks clean after the cleaning. But this stove, even though I clean hard, something glares under the glass. Looks ugly.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Julia, GE_Appliances, April 9, 2026
We encourage you to closely follow the cleaning and care instructions for your radiant cooktop starting on page 23 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--nPIDI4UD--/595e87020abcf6a1d7dad92c5ec8dfdbaf3c0c85.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Built in air fryer is a wonderful perk
on January 22, 2026
Posted by: christie0713_1073
[This review was collected as part of a promotion.] This range has been a great addition to our kitchen. The convection oven heats evenly, and the no-preheat air fry option is perfect for quick dinners. The cooktop responds well, and the controls are straightforward. I do recommend getting a cover and using good pan to avoid scratches. I appreciate how easy it is to clean, especially the oven tray. Overall, it feels well-built and performs exactly as expected for everyday cooking. Definitely recommend.
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on January 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the look of this! The stove's top heats up really quickly. I love that there is a tray at the bottom you can pull out to clean the inside! There is also a self-cleaning option. I can't figure out how to open the stove door (to vent) without the light being on. Overall easy to use & looks great
Written by a customer while visiting geappliances.com