Exactly as represented;purchased for very good discounted price by Staples website!
Response from StaplesBy September 30, 2025
Dear Mary S P. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
I ordered two. One of them did not have any ink in it.
Response from StaplesBy November 10, 2021
Dear Kristine We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 202A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
Rendered useless by HP firmware
on May 6, 2021
Posted by: David McKinney
This item is no longer a replacement for HP 202A. The printer received a firmware update and the printer indicates a "Supply problem."
Response from StaplesBy May 10, 2021
Dear David We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 202A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
i ordered from your store computer because HP toner was not in stock and tru red does not work in my HP. i went to return it to the store and the associates knew that only HP toner works in my HP. i had to run around a lot and it was all very upsetting.
Response from StaplesBy May 20, 2021
Dear Sebrina We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 202A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
A line of very small red dots appears on each page. Seems to be coming from drum inside cartridge. At half the price of HP cartridge I’m willing to accept it.
Really wish these were sold in stores. Happy with purchase price. Seems to be ready to go printer does recognize as "nonHP" supply installed. would be happier if I could pick one off the shelf right down the road as opposed to creating shipping waste.