I bought all the Tru Red cartridges for an HP printer. They have preformed well are the correct fit for the printer. So far they are proving to be a good value.
Written by a customer while visiting Staples
Customer Rating
1
Really?
on January 21, 2021
Posted by: dianerider72
My shipment arrived today. When I opened the box I discovered it contained a used or previously returned cartridge. There was blue ink every where. Customer service is arranging for an exchange but this never should have happened to begin with. This was my first experience with this product and will be my last.
Response from StaplesBy January 25, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
Cartridge has a defect which creates a row of smudges on each page
on September 7, 2020
Posted by: KATHY P.
Verified Purchase:Yes
probably will not go the recycled route again.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I love my laser printer for my small warehouse however the HP toner was way to expensive. I decided to try this and it's all i've used for the last 2 years or so. I've only used the standard HP toner so it's really not a fair comparison but this lasts way longer and it's about the same price if not cheaper than the standard (not high yield) cartridge
Response from StaplesBy January 19, 2022
Dear Ryan Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
I do not appreciate paying full price for a \remanufactured tuner cartridge without being told that when it was ordered!
Response from StaplesBy April 8, 2021
Dear Sharon Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Crystal Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128