Customer reviews from Staples
Staples - 2-Drawer Mobile Vertical File Cabinet, Letter Size, Lockable, 27.75"H x 15"W x 20"D - Black
Average customer rating
4.3
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
67
4 Stars
24
3 Stars
6
2 Stars
4
1 Star
8
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Staples - 2-Drawer Mobile Vertical File Cabinet, Letter Size, Lockable, 27.75"H x 15"W x 20"D - Black
Customer Rating
1
Paid $200 for UnNeeded Assembly
on October 9, 2014
Posted by: Paula K.
This was sold to me at a S. Jacksonville FL store and my husband and I were told that it would need assembly for which Staples charged an extra $100 per File Cabinet. I bought two cabinets. We did not open the box until the assembly technician arrived as I did not want any small parts misplaced. When the technician opened the boxes we saw that contrary to what we were told in the store the cabinets had been delivered fully assembled. I thought Staples had their own assembly company as it was called Staples National Assembly. Come to find out it was the same National Assembly company we used for other furniture. This company asks that the customer name three days as well as morning and afternoon when customer will be available. In Jacksonville we have found that once we name days and times and pay for assembly no one calls to schedule an appointment which I have been told they are supposed to do. Instead twice I have called on the last scheduled day. When I called this AM I was informed that technician would arrive between 3-5 PM contrary to the 8 AM-12 noon time I had been granted. I complained and a technician arrived about 1 PM. That is when we discovered that no assembly was needed. I have not yet addressed this issue with the store manager at Staples # 1884 Mandarin but intend to ask that the $200 assembly fee we paid at the store be refunded as we were misinformed. Once the damaged bottom drawer is replaced I hope this will be a good product as it was highly rated by other customers.
Written by a customer while visiting Staples
Customer Rating
4
It's what you expected.
on July 17, 2014
Posted by: Paula K.
This file cabinet is great and sturdy. The reason it is 4 and not 5 stars is because when we received it it was dented from shipping. Thankfully we have a great rep that helped us get a discount for the dent. The cabinet is great because we bought it especially to be able to roll it from one office to another because as most of you know it is slightly annoying when you have to keep going back to someone else's office in order to use the files that you need. It comes already to use I didn't have to install the wheels which is a huge bonus.
Written by a customer while visiting Staples
Customer Rating
5
Great product great service
on June 18, 2014
Posted by: Paula K.
I bought two of these Staples mobile pedestal files to replace an office-quality two-drawer lateral file that would not fit into my new home office. Amazingly they were at my front door in less than 24 hours. The quality far exceeds my expectations. Better than name brand files at twice the price. Smooth drawer operation. Counter-balanced so no tipping when full drawers are open. Hidden casters roll easily. Locking drawers for privacy. I am very happy with this purchase and so impressed with Staples' price and service.
Written by a customer while visiting Staples
Customer Rating
5
Filing Cabinet
on June 1, 2014
Posted by: Paula K.
Perfect for what we needed. Well made; proper color. Easy open drawers with out bending down to the floor. Sturdy- Holds my new printer and sits flush against my desk. Perfect height. Deliver was super fast.
Written by a customer while visiting Staples
Customer Rating
4
Excellent Choice for a Home Office
on May 25, 2014
Posted by: Paula K.
This file cabinet is in my opinion superior to others I have looked at in this price range in several ways. It is light weight reasonably priced holds two drawers worth of vertical files sits on hidden rollers has a built-in lock and has an attractive "clean" look (no handles or labels on the front). The "putty" color that I chose blends perfectly with most surroundings - actually I would call it more "beige" than "putty". It does have a tendency to tip forward if both drawers are open at the same time or if the top draw is full and open while the bottom drawer is empty and closed but these circumstances are easy to avoid.
Written by a customer while visiting Staples
Customer Rating
5
Great File Cabinets
on April 24, 2014
Posted by: Paula K.
Got these on sale for my law office to store files. These were made by Lorell. The file cabinets are well built sturdy and stable. The drawers open smoothly even when full. They are also great looking. Hidden casters make them appear like regular file cabinets and add to the appearance (no ugly exposed casters). Arrived fully boxed and in good condition. A lot less expensive than the Hon cabinets that I almost purchased. Happy that I purchased these instead.
Written by a customer while visiting Staples
Customer Rating
1
Damaged
on April 4, 2014
Posted by: Paula K.
Couldn't be home for delivery so I opted for in store pickup. Drove the 12 mile round trip to get it home. It was exactly what I was looking for. Well constructed rolled easily and drawers functioned smoothly even with the huge dent in the side that looked like it was inflicted by a forklift. So I drove the 12 mile trip again and returned it. I'll order again; maybe I'll have better luck the second time.
Written by a customer while visiting Staples
Customer Rating
5
Super Nice!
on March 23, 2014
Posted by: Paula K.
Wheels work very smoothly. Drawers glide with ease. Entire file cabinet is made sturdy and has a high quality feel. Would recommend in fact have done that already.
Written by a customer while visiting Staples