Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
1
Didn't do the job. Not even twice.
on January 13, 2024
Posted by: Cheryl
from Lorain, Ohio
Verified Purchase:No
Bought 80 ounces of this stuff, and both my tub and bathroom sink are still clogged. I used at least the recommended amount, left it in for the full half hour (both times), and nothing. What a waste of money!
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, January 16, 2024
Dealing with a clogged drain is never fun, and we're sorry to hear Drano® Max Gel Clog Remover didn't do the trick. If you're still experiencing a slow-running or clogged drain after two applications, the clog may be further down the pipes than Drano® can reach and we'd recommend contacting a plumber. All that said, we stand behind our products and want to help further. When you have a chance, reach us at 1-800-558-5252, Monday-Friday between 8 AM-5 PM CT. Your reference number is 22245763. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
It worked-no more slow drain!
on April 21, 2022
Posted by: Trai
from Valparaiso, IN
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I cannot believe I waited so long to try this product. I have had a slow sink drain for years and this cleared it up. I did do two treatments and used very hot water. I followed the directions and it worked! The gel consistency was great as it did not splash at all. It seemed like a pretty good value too as I didn't have to use too much for each treatment. Great product!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Didn't work
on September 11, 2020
Posted by: Doc
from Sparta,NJ
Verified Purchase:No
Used according to directions but didn't open the blockage
No, I would not recommend this to a friend.
Written by a customer while visiting drano
Customer Rating
1
Didn't even slightly help the clog
on June 12, 2022
Posted by: Jackie885
from Palm Bay FL
Verified Purchase:No
Poured it in as directed and waited for about 30 minutes, poured boiling hot water down afterwards and nothing!
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, June 15, 2022
I'm sorry to hear about your experience with Drano® Max Gel. Typically, after two applications Drano® will clear hair, soap scum and grease from your drains. We recommend contacting a plumber after two uses as the clog could be too far down for Drano® to reach. We'd love the chance to further help - at your convenience, please give us a call at 1-800-558-5252 (weekdays 8 AM - 5 PM CT) and provide reference number 020719749A. - Rachel, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Great at Unclogging!
on June 23, 2023
Posted by: Megan
from Lodi, CA
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. This Drano Max Gel Clog Remover works great! My shower drain continues to get clogged due to my postpartum hair loss and this product helps to unclog it. The only thing that I don't like is that you have to wait 15-30 minutes for it to work. Other than that, it's a great product and would definitely purchase it again.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Does not work.
on September 17, 2022
Posted by: Dustin
from West Virginia
Verified Purchase:No
I used the large bottle of drano max gel in my shower. After multiple times of using it and finally the whole bottle it has done nothing. Shower still drains just as slow if not slower now. The house and pipes are not even a year old and this stuff can't unclog it.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, September 20, 2022
Dustin - I'm so sorry to hear of your experience. We expect each application of Drano® to power through tough clogs. Because you've completed two applications per label instructions, and it still didn't do the trick, we'd like to learn more. So we can do so, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5PM CT) and provide this reference number: 020823634A. - Hanna, SC Johnson Consumer Care.
Written by a customer while visiting drano
Customer Rating
5
Worked like a charm on a hair clogged shower drain
on April 24, 2021
Posted by: Happy customer
from Ottawa, ON
Verified Purchase:No
Following instructions, used 32oz as the drain was extremely slow. Let it sit for an hour, then used hot water to rinse off and voila! Free flowing shower drain.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Awesome drain decloger
on June 23, 2023
Posted by: Georgia0322
from SC
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. this worked wonders on my teenagers' bathroom drain. it cleared it right up, and now she can take showers without standing in water.
I would recommend this to a friend!
Written by a customer while visiting drano