Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5
Awesome clog remover better than store brands!!!
on April 27, 2022
Posted by: Blowersgirl
from Dallas,Tx
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I just purchased this product yesterday and the reason I purchased I was having a problem with my bathroom sink and bath tub drain being slow. I used the product follow to the instructions and I got a result in a very shortly. Water does not accumulate in my sink and tub anymore. This is my honest review. I am writing this review because I am satisfied with the product. Highly recomendedn who have drian problem. Trusted brand. I als tried store brand which is cheaper than this brand after a couple weeks my drain being slow but this brand is other than any others.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Awesome produce
on April 28, 2022
Posted by: Krys
from Fort Wayne IN
Verified Purchase:No
I received product reimbursement in exchange for my honest review. This draino max gel did wonders for me in my shower!!! We always have hair clogging the drain and it's such a fuss to get it out! We decided to try the draino max gel and let me tell you it works and I will be purchasing again!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Wastebof time and money
on January 4, 2021
Posted by: Winter
from VA
Verified Purchase:No
This product will likely not work for your drain. You might as well pour just water on your clogged drain. I have tried on two separate occasions to use this as directed and have had no success. Look elsewhere for your clogged drain needs.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
Winter, I'm sorry to hear of this experience with Drano® Max Gel Clog Remover. Drano® typically is very effective at clearing clogs. If a foreign object is the cause of the clog, Drano® will not be able to dissolve or break up the clog. We would like to hear more from you. So we can further assist, please give us a call at 1-800-558-5252 (Monday through Friday 8AM to 5PM CT) with your reference number 020186788A. - Hanna, SC Johnson Consumer Care.
Written by a customer while visiting drano
Customer Rating
5
Good stuff
on December 29, 2025
Posted by: Clog
from Metairie, LA
I've used Drano gel for many years, it really works usually in one application. This morning it took 3, but saved a call to the plumber.
Written by a customer while visiting drano
Customer Rating
2
Not impressed
on January 9, 2026
Posted by: MiGhTyMoMmA2
from Elkhart, IN
I have a really bad clog in my bathroom sink where the water just fills in the bowl and doesn’t drain. I used a whole bottle as directed and I still have the clog it’s not as bad but it still fills my sink. Blockage still there.
No, I would not recommend this to a friend.
Response from dranoBy – Megan, SC Johnson Consumer Care, January 12, 2026
We understand that dealing with a clogged drain is frustrating, and we're sorry to hear that Drano® Max Gel Clog Remover didn’t power through it. If you’re still experiencing a slow-running drain after two applications, the clog may be deeper in the pipes than Drano® can reach. Since this didn't meet expectations, we’d appreciate the opportunity to learn more. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. – 5 p.m. CT) and mention reference number: 23045477. Hope to hear from you soon!
Written by a customer while visiting drano
Customer Rating
1
Bad job
on February 9, 2026
Posted by: Free
from Kitchener on
The company does a horrible job in explaining what products are for what jobs I'm going to avoid this brand in the future and once I figured out how to use it it failed make it more clear on the bottle how the product works it should be very simple and basic to understand but it's not.
No, I would not recommend this to a friend.
Response from dranoBy Brooklyn, SC Johnson Consumer Care, February 10, 2026
We apologize for any confusion! Please know our team is here to help and we'd like to learn more about your experience to best assist you. When you have a moment, give our experts a call at 1-800-558-5566 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 23065513. We look forward to your call!
Written by a customer while visiting drano
Customer Rating
1
Doesn't Work
on March 12, 2026
Posted by: Jsako99
from Riverside. CA
I used this to try to clear a clogged shower drain. I followed the directions and ended up using the whole bottle. Still clogged. Waste of money.
No, I would not recommend this to a friend.
Response from dranoBy – Mindi, SC Johnson Consumer Care, March 17, 2026
Thanks for reaching out. We're sorry to hear you're dealing with a clog. Typically, Drano® works great to restore your drains to fast flowing after two applications. However, if the clog is too far down Drano® may not be able to reach, and we'd suggest contacting a plumber. We'd like to learn more about your experience to best assist you. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT) and provide reference number: 23089517. We look forward to your call!
Written by a customer while visiting drano