Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5
Absolutely love how effective this is
on April 22, 2022
Posted by: Katrina
from Springfield, OR
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I have had a sink clogged in my house for weeks and none of the normal at home remedies were fixing it. One round of this product and we finally have a working sink again! The smell is a little strong but not as overpowering as some of the other drain cleaners out there, plus I didn't have to repeat and steps so I have enough for the next time the sink clogs.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
The best solution for the worst clogs
on June 27, 2023
Posted by: CMN
from Philadelphia, PA
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. My bathroom sink has been slow for a few months since a guest clogged it up with hair, and two treatments with this cleared it right up! I could not be happier with Drano Max Gel. The one issue is that while it is easy to use, the quantities are a bit hard to measure--you're supposed to pour 1/5 of the bottle into your drain, which is not an easy estimate to make. I almost certainly ended up using more. Still, can't recommend Drano Max Gel enough!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
2
No luck
on June 6, 2023
Posted by: Andy
from Jensen Beach, FL
Verified Purchase:No
We had a clog in the kitchen sink and tried Drano first. Absolutely no results at all (we followed instructions to a T). In the end it required a professional plumber. The only reason we give it 2 stars is that we believe a small hair clog would have been handled but save your time and money from using this in the kitchen.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, June 8, 2023
We're sorry to hear this didn't work to clear your kitchen sink clog, Andy. Your feedback is valuable and we want to make this right. So we can, give us a call at 1-800-558-5252, weekdays between 8 AM and 5 PM CT. Be sure to mention your reference number: 22057667. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1
Disappointed
on September 9, 2022
Posted by: Jess
from Michigan
Verified Purchase:No
I used the first half of the bottle and it did not work, used the second half as directed and it still did not work. Very disappointed as it says clears total blockage guaranteed or its free. So how do I get my money back since it did not work??
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, September 13, 2022
I'm so sorry to hear this product didn't do the trick. Rest assured we stand behind our products and are here to help. When you're free, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020815812A. - Hanna, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
This worked as advertised
on April 22, 2022
Posted by: Dave
from nj
Verified Purchase:No
I received product reimbursement in exchange for my honest review. This product was able to quickly and easily clear my drains. The instructions were simple and clear and the price was a good value
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Easy instructions to follow!
on April 24, 2022
Posted by: Lexi
from Wisconsin
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I thought this product was extremely easy to use and worked well to completely clean out my drain. The instructions were really easy and simple to follow. I like that you get 2 uses out of a bottle (slowly pour only half the bottle down the drain).
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
WAS NOT EFFECTIVE
on January 22, 2023
Posted by: Caitlin
from East lansing MI
Verified Purchase:No
My bathroom sink is clogged and this is on a new vanity installed last summer. It started draining slow a week ago and with the standing slow draining water we decided to try Drano max gel. After 2 treatments it did not work at all. Unfortunately we are stuck with the slow drain until a plumber can come inspect
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, January 24, 2023
Thank you for your feedback, Caitlin. We're sorry to learn your bottle of Drano® didn't work as expected. We'd appreciate the chance to make this right so when you can, give our team a ring at 1-800-558-5252. We're available Monday-Friday between 8 AM and 5 PM CT. Please mention this reference number: 020937836A. Looking forward to chatting! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Worked incredibly well!
on June 23, 2023
Posted by: Madhu
from Atlanta
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. I had a completely plugged bathroom sink and this worked perfectly for drain maintenance. Very happy to find a product rated safe for septic tanks. I was amazed and gratified by the results and more than happy to recommend it to family and friends.
I would recommend this to a friend!
Written by a customer while visiting drano