Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
1
I am disappointed with this product
on August 29, 2023
Posted by: Monte
from BC, Canada
Verified Purchase:No
I have a stubborn kitchen sink and was told this would be the best product. It did not work and I will not be purchasing this again. I bought the largest bottle I could find and used the whole thing. No results.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, September 2, 2023
We're truly sorry to hear this didn't do the trick! We'd expect Drano® Max Gel Clog Remover to clear hair, soap scum and gunk from your drains after two applications. If the clog were to return, we suggest contacting a plumber. We stand behind our products and would like the chance to restore your faith. So we can, give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide reference number 22129662. Hope to chat soon! -Alyssa, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Drano Max Gem
on June 27, 2023
Posted by: Troy
from Williston, ND
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. Such a great product! It was really easy to use and did a great job of easily unclogging my drain on the first try. Not only is it effective against clogs, it also says it's safe on the pipes so you don't have to worry about the long term affects on using it. I will definitely be keeping this on hand for my drains.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Works great
on June 21, 2023
Posted by: AKM
from Illinois
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. I used this for a small clog in our main shower drain. I believe it was stopped up with hair and this worked perfectly. I didn't have to use too much and now my water drains with no problem. I keep this under the sink and use it every couple of months for de-clogging maintenance.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
2 bottles and nothing
on August 20, 2023
Posted by: Jp
from Az
Verified Purchase:No
I was following instruccions and nothing
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, August 26, 2023
Oh dear! We're sorry to learn this didn't work to power through your clogged drain. Typically after two applications this works effectively to remove whatever gunk is causing the backup. Since this wasn't the case with your purchase, we want to make this right. When you can, give our team a ring at 1-800-558-5252 (M-F, 8 AM-5 PM CT) and mention this reference number: 22125549. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Worked like a charm!!
on April 22, 2022
Posted by: Buzz
from Kennett Square, PA
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I had a clogged sink and I made the mistake of buying an off-brand drain cleaner. I tried it twice with no luck. I picked up this Drano Max Gel and it worked like a charm! it was just pour, wait and turn on the water - no more clog!!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Amazing product!
on January 17, 2024
Posted by: Happy customer
from Hollywood, FL
Verified Purchase:No
I had two clogged drains... followed instructions and it worked perfectly. Saved $$ on plumbing service.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Great Product
on June 27, 2023
Posted by: Gonzorico
from Ponte Vedra, Florida
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. This is just the top line clock remover. It works very easily. And it's very simple to use. Removed any type of clog we've ever had.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Did not work!
on June 30, 2022
Posted by: Jwil
from Orlando Florida
Verified Purchase:No
I purchased this product to address standing water in a shower. I followed the directions and repeated since nothing happened after the first 30 minutes. Nothing changed as I sit her 2 hours later awaiting a plumber. Waste of money.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, July 7, 2022
I'm so sorry to hear Drano® Max Gel didn't perform as we'd expect. Drano® is typically very effective at clearing clogs, even through standing water. So we can learn more about your experience to assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5PM CST) and provide this reference number: 020742936A. - Hanna, SC Johnson Consumer Care
Written by a customer while visiting drano