Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
1
I would not buy this product again.
on April 26, 2021
Posted by: MKW
from Topeka ks
Verified Purchase:No
Used this product to unclog bath/shower drain that doesn't have the ability to remove cover or to snake out clogged hair, soap build up, etc. Used it, waited 30 minutes and then ran hot water. No results. Put in other half of 80 oz bottle and waited overnight. Flushed with hot water and still no result. 80 oz of drano and no results??! WASTE OF MONEY AND TIME! DO NOT BOTHER TO USE THIS PRODUCT!
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
I'm so sorry to learn of your experience. After two applications, we'd expect the product to be effective. So we can learn more about your experience, please give us a call at 1-800-558-5252. Your reference number is 020358133A. - Hanna, SC Johnson Consumer Care.
Written by a customer while visiting drano
Customer Rating
1
Doesn't work! I want refunds!
on April 4, 2021
Posted by: knute
from Aurora CO
Verified Purchase:No
I bought and used 4 bottles of this product and my drain still backs up and empties slowly.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
I'm so sorry to hear of your experience. Each application of Drano® Max gel is designed to break up the natural build-up of soap scum, hair, grease and gunk after two applications per label instructions. If the clog is further along in the pipe, it may not be able to be reached by the product. Your satisfaction means most to us, so we'd appreciate the chance to assist. When you're free, please give us a call 1- 800-558-5252, we're available weekdays from 8AM to 5PM CT. Or feel free to write us anytime here: https://contact.scjbrands.com/en-us. Your reference number is 020271475A.
Written by a customer while visiting drano
Customer Rating
2
Skeptical, but tried it anyways..
on July 7, 2023
Posted by: Nay-Nay
from Paradise, CA
Verified Purchase:No
Our shower started backing up with water and wouldn't drain. My sister bought a bottle and brought it over. She poured half the bottle into the drain and let sit for 30 mins. Then rain hot water until the water kept rising and it was apparent that the drain was still clogged. After reading some of the reviews, I'm thinking we should try it again, using the rest of the bottle and let it sit overnight. I will reply back tomorrow morning.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, July 15, 2023
We're sorry to hear this! Typically after two applications, we'd expect this to clear tough clogs. Since this wasn't the case for you, we want to make this right. When you can, give us a call at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. Be sure to mention your reference number: 22087512. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Gets the job done!
on June 23, 2023
Posted by: Kel
from Madison
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. Drano Max gel is my go to Drano product! Works on slow draining or standing water and takes care of hair clogs and helps with buildup. I try to by the larger size when available so I have it on hand for when it's needed. Definitely recommend and will buy again.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Definitely my go to
on June 24, 2023
Posted by: Stelly
from Delaware
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. Drano Max Gel does the trick. Within 15 minutes following the instructions my drain was flowing freely again. I like the fact that the product is a gel making it pour easy with no splash. And best of all it worked as advertised. Definitely will used for the next tough clog.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Drano
on April 21, 2022
Posted by: Tee
from Brownsville
Verified Purchase:No
I poured this product in a closed.basin drain and within 15 to 20 minutes it was cleared ,and since then I only used this product to clear drains .I received product reimbursement in exchange for my honest review.
Written by a customer while visiting drano
Customer Rating
4
Clogged showers are the pits
on April 21, 2022
Posted by: Mara
from Ontario, Or
Verified Purchase:No
I received product reimbursement in ex y for my honest review. I have very thick hair and often plug the shower drain. My husband poured this down our drain and viola, it cleaned it out in no time!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
I love this product.
on April 23, 2022
Posted by: Angie
from Woodstock Ga
Verified Purchase:No
I received product reimbursement in exchange for my honest review. Drano works wonders on clogs. My hair loss clogs our pipes. The only thing that works is Drano! I highly recommend. I will continue to purchase this product again.
I would recommend this to a friend!
Written by a customer while visiting drano