Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
2
Did not work
on March 19, 2024
Posted by: Alma
from Palo Alto
Verified Purchase:No
I was recommended to use this product. Had poured the whole bottle down the drain and a pot of hot water later on. But, the sink is still clogged.....
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, March 22, 2024
Thanks for sharing your experience. We're sorry to learn that this didn't work to clear your clog. Typically after two applications, we'd expect this to clear tough clogs caused by hair, grease or food build-up. Since this wasn't your experience, we'd appreciate the chance to assist you further. Please give our experts a call at 1-800-558-5252, weekdays between 8 AM and 5 PM CT. Your reference number is 22304817. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
3
I would buy this product again.
on September 16, 2023
Posted by: Tee Show
from Florida
Verified Purchase:No
I had a very bad kitchen sink standing water clog. It took three hours and and the entire gallon container, but on the last application it unclogged.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5
Easy and effective
on April 22, 2022
Posted by: Nat
from Orlando
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I had to use the whole bottle, and it did unclog my kitchen sink. I like that it doesn't have a strong smell and that it takes little effort to get the job done.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Did not work at all.
on February 12, 2021
Posted by: Flint
from Ohatchee Alabama
Verified Purchase:No
Used more than 2 bottles of this stuff just like the directions said and made the draining of the tub worse! The "guaranteed or its free" seems like a scam because I can't find out where to get my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting drano
Customer Rating
1
Junk
on April 5, 2021
Posted by: Mr still clogged tub
from Alvarado tx
Verified Purchase:No
Already had all the water out of my tub and added almost half a bottle of this junk drano let it sit for 30 min or so flused it with hot water and the tub filled up again Repeated the process with the other half of the bottle and nothing
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
I'm so sorry to learn of your experience. We expect our Drano® Max Gel to power through tough clogs caused by hair, soap scum, grease and gunk. Because the product didn't perform up to our expectations, we'd appreciate the chance to make this up to you. So we can help, please write us anytime here: https://contact.scjbrands.com/en-us. Or feel free to reach us weekdays from 8AM to 5PM CT at 1-800-558-5252. Your reference number is 020272254A.
Written by a customer while visiting drano
Customer Rating
1
I would not buy this item (Max Gel) again.
on February 22, 2022
Posted by: Gerry
from Lakewood CO
Verified Purchase:No
I used a full 80 oz container and it did not open a partial blockage
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
I'm sorry to hear about your experience with Drano® Max Gel. After two applications we recommend contacting a plumber as the clog could be too far down to reach. As you didn't receive the results we'd expect, we'd love the chance to further help. Please give us a call at 1-800-558-5252 (weekdays 8 AM - 5 PM CT) and provide reference number 020614489A. - Rachel, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1
Nope never again
on December 18, 2023
Posted by: Kare
from Albany New York
Verified Purchase:No
Had a clogged kitchen sink. Went to the store and bought Drano Max gel. Follow the directions half a bottle at a time then try to rinse it down the drain, nothing. Use the second half of the bottle, waited again flushed the sink with hot water and still nothing. So I went and bought a second bottle. Again follow the directions twice. The only thing I have is a clogged sink that's now full of water instead of just slightly full of water. I'd like to find out how to get the guarantee back on these two bottles of Drano.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, December 29, 2023
I'm so sorry to hear this was your experience. Typically, Drano® is very effective at removing clogs caused by hair, grease or soap scum. For tough clogs or those further down the drain, two applications may be needed. Your satisfaction means most to us, so we'd appreciate the chance to talk with you further to honor our guarantee. When you're free, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 22226225. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
So glad it worked
on April 24, 2022
Posted by: Wendy V
from Riverside, Ca
Verified Purchase:No
I received product reimbursement in exchange for my honest review. Drano Max Gel is a really excellent drain clearer. I have a tendency to put a lot of hair down the drain over time, and l have to clear it from time to time. This Drano Max Gel is exactly what l need because it really gets the job done. I'm so glad it works so well. No more drain problem for me!
I would recommend this to a friend!
Written by a customer while visiting drano