Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5
IT FINALLY WORKED!
on June 2, 2024
Posted by: Anonyme
from Palo Alto, CA
Verified Purchase:No
I tried it the first time on our SUPER SLOW DRAINING shower floor. I got an 80oz bottle. On the first attempt, I poured maybe a third of the bottle to the drain. Waited 30 mins and then poured 4 gallons boiling water and it was still slowly draining. I was very disappointed. On the second attempt, I poured the rest of the bottle and went to sleep. Maybe 4-5 hours later I poured another 4 gallons of boiling water and everything flowed nicely. No more clogged.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
This Product does not work
on February 14, 2023
Posted by: Candy
from Bristol, TN
Verified Purchase:No
Bought this to unclog my tub. Followed the instructions completely and it did not work! Clog was cleared with a mixture of baking soda and vinegar which worked wonders!
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, February 18, 2023
Thank you for your honest feedback. We're sorry to learn this didn't work for your clog. This is typically effective at clearing clogs caused by food, gunk or hair, so know your comments have been shared. So we can assist you further, give our team a ring at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. Be sure to mention your reference number: 020960645A. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1
Do not buy
on December 4, 2020
Posted by: Ron
from North Carolina
Verified Purchase:No
I will never buy this product again it does not work
No, I would not recommend this to a friend.
Written by a customer while visiting drano
Customer Rating
1
Would not buy again
on December 10, 2023
Posted by: John
from Buffalo, NY
Verified Purchase:No
We have a slow drain in our bathroom sink. I followed the instructions to the letter and there is no improvement. Waste of money.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, December 29, 2023
Oh dear! We're sorry to hear your clog was not cleared. Drano® works great to power through buildup in your drains caused by hair, grease and gunk. However, if the clog is too far down Drano® may not be able to reach. If that's the case, we only suggest contacting a plumber after two applications. We stand behind our products and are happy to help you! If we can be of further assistance, give us a call at 1-800-558-5252 (M-F, 8 AM-5 PM CT) and provide your personalized reference number: 22226214. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1
Draino Max Gel made no improvement for Kitchen sink drain
on December 8, 2023
Posted by: Disappointed
from Toronto, Ontario
Verified Purchase:No
Bought the 2.3L bottle of Draino Max Gel. Repeated applications after waiting 15 - 60 minutes.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, December 29, 2023
Oh no - we're sorry to hear this didn't work for you. While this works great to power through tough clogs, your clog may be further down the drain where Drano® can't reach so we'd recommend contacting a plumber. So we can best assist you, give us a ring at 1-800-558-5566 (Monday-Friday, 8 AM-5 PM CT) and provide this reference number 22225392. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Excellent clog remover
on June 23, 2023
Posted by: Chozaki
from Dallas, TX
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. This product is great. I prefer using non chemical methods but I've had a trouble drain. I used the drano as instructed. I poured half the bottle and let it sit for 30 minutes. Please note the fumes from product is very strong and you should have a fan or open window. When I came back, I had some very hot water to our down the drain. I let it it for a few minutes and then tested the water. The clog has been cleared. I will purchase another as backup.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
2
I was hopeful but unfortunately....
on November 27, 2023
Posted by: SS777
from Hackensack, NJ
Verified Purchase:No
I have this clog situation in my bathtub. Standing water, layers of something that looks like black seaweed coming ip when I'd plunge. Just 'ick'. I tried everything - bleach, dish soap, vinegar and baking soda, hot water and it's still not going down clear like it should. So, my friend bought some Drano Max Gel ( Pro Strength) over and I used, as instructed. I used the whole bottle, 1/2 at a time, wait, then flush with hot water (2 times) and went to sleep over night. I wake up, go in the bathroom, nothing in the tub, run the hot water - backing up again. GOOD LORD! What is going on, here! It's so frustrating. I'm typing and looking at backed up water, right now. Drano, I was rooting for you! Any other suggestions? Anyone, please? Thank you! I don't want to say that I wouldn't recommend this to a friend because it might actually help them but it didn't help me. Also, Drano - This bottle says, in bold yellow block caps - 'CLEARS TOTAL BLOCKAGES OR IT'S FREE* HELP!!
Response from dranoBy dranopwr, dranopwr, December 13, 2023
Thanks for letting us know. We'd expect Drano® Max Gel to have worked out for you. Since this wasn't the case, we'd like to talk to you further. We'd be happy to honor our guarantee so please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number: 22217827. In the meantime, we recommend contacting a plumber as your clog may be further down the drain. Have a great day! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Drano to the rescue!
on June 24, 2023
Posted by: Cici
from New York, NY
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. Drano has always been my go to when my sink or bathtub is clogged. I've tried the baking soda vinegar method and it didn't work, but once I used Drano I could see that water was going down my kitchen sink a little bit faster. It says repeat steps if necessary so I'll probably give it another go later today!
I would recommend this to a friend!
Written by a customer while visiting drano