Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6 out of 5
3.6
(383 Reviews)
Open Ratings Snapshot
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product. 
(
233 out of 362
)
Best Buy Privacy Policy
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5 out of 5
5
You da real mvp
on January 6, 2024
Posted by: JD
from San Diego
Verified Purchase:No
Went to bed expecting to call the plumber in the AM and woke up to an empty sink. What more is there to say?
Written by a customer while visiting drano
Customer Rating
5 out of 5
5
This stuff really works
on April 21, 2022
Posted by: Patrick
from Peoria,AZ
Verified Purchase:No
I received product reimbursement for my honest review. I used Draino Max Gel on a stubborn clog in my bathroom sink drain. It was easy to pour and the gel sank through the standing water right into the drain. After 20 minutes I ran the water and the clog was gone. This stuff really works.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5 out of 5
5
Highly recommend!
on June 23, 2023
Posted by: Brian D
from Asheville NC
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. I love this drain cleaner. It's strong and effective. Works great on hair clogs. And there a guarantee if you aren't satisfied. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5 out of 5
5
Helps to unclog long hair
on April 22, 2022
Posted by: Aliplev
from Minneapolis, MN
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I've long hair which sometimes causes my sink's drain to clog. It was easy to use the Drano Max Gel Clear remover. It has straightforward directions on how to use the product safely. I like that this product doesn't have that really strong chemical smell, flows smoothly when pouring and it's safe to use on plastic pipes.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
5 out of 5
5
Worked like a charm
on April 22, 2022
Posted by: Drendell
from Corpus Christi, TX
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I am really pleased with the quality of this product. I had a stubborn slow draining sink that I have been unable tofix. Drano Max gel solved the problem. I followed the directions as stated and voilà, the drain was back to normal. I like that it is safe on metal and plastic pipes so I felt good about using the product. I will definitely purchase this again if needed.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1 out of 5
1
Didn't work for me
on January 12, 2023
Posted by: Mike M.
from Bridgeport CT
Verified Purchase:No
I have a slow draining tub... use to drain quick & clear but it recently started to slow drain so I got the doubled pack of Max Gel... which gave me 4 treatments (according to the directions). I did 4 cycles over a couple days, it did absolutely nothing... To bad, after reading the ad & label I though one cycle would clear it right up!
No, I would not recommend this to a friend.
Response from dranoBy dranopwrdranopwrJanuary 14, 2023
We're sorry to hear this didn't work as expected, Mike. While this is effective at clearing clogs caused by gunk, soap scum or hair, it's possible that the clog is further down the pipe where this can't reach. Because this didn't work for you, we want to make this right. So we can, give us a ring at 1-800-558-5252, Monday through Friday between 8 AM and 5 PM CT. When connecting with our experts, be sure to provide this reference number: 020928754A. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1 out of 5
1
Do not buy!
on October 30, 2022
Posted by: Sportnut
from Hopewell, NJ
Verified Purchase:No
Clogged bathroom sink. Bought 80 oz size. Followed directions exactly 2X. No relief. Poured balance of product and waited full 30 minutes and added hot water. Drain is STILL clogged! Tried to locate Satisfaction Guaranteed or your money back link on this website with no success. Please advise how I can get my money back!
No, I would not recommend this to a friend.
Response from dranoBy dranopwrdranopwrNovember 1, 2022
I'm so sorry to hear of your experience. Typically after two uses Drano® should clear hair, grease and soap scum from your drains. After using twice, we would recommend contacting a plumber as the clog could be too far down for the Drano® to reach. We'd love to further help you, please give us a ring at 1-800-558-5252 (weekdays 8 AM - 5 PM CT) and provide your reference number 020863930A. We look forward to your call! - Rachel, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1 out of 5
1
i would not recommend
on May 31, 2021
Posted by: jes
from san jose
Verified Purchase:No
i followed directions. used a 1/5 of max gel for 30 minutes. i put a timer and even had the kettle ready with boiling water to flush after treatment duration ends. did this process 1x, 2xs, 3xs, and even after the 4th time, of Drano™️ treatment and flushing. it still didn't eliminate the stagnant water in my sink. not gonna buy another. should get reimbursed for total let down. gonna rent a drain machine or a plumber.
No, I would not recommend this to a friend.
Response from dranoBy dranopwrdranopwrApril 21, 2022
Jes - I'm sorry to hear Drano® Max Gel didn't perform as expected. Typically, Drano® is very effective at clearing clogs caused by the natural buildup of hair, grease and gunk. We recommend completing two applications, per label instructions. Understanding the product didn't perform as you had hoped, we'd like to hear more form you to assist. Our team is available at 1-800-558-5252 on weekdays from 8 AM to 5 PM CT. Your reference number is 020353844A. - Hanna, SC Johnson Consumer Care
Written by a customer while visiting drano
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