Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5
Great product!
on April 21, 2022
Posted by: Tammy
from Eden, North Carolina
Verified Purchase:No
I received product reimbursement in exchange for my honest review. My tub was draining slow and I poured a cup full of drano and let it sit about and hour and rinsed with hot water and it unclogged immediately. I would recommend buying this product.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
DID NOT WORK.
on November 25, 2021
Posted by: Chad
from Santa Ana Ca
Verified Purchase:No
As instructed, poured half the container into my shower. Waited 30 minutes. Didn't clear drain. Waited for bath to slowly drain after 15 minutes and poured the other half of Draino Gel in. Waited another 30 minutes and did no result or improvement.
No, I would not recommend this to a friend.
Written by a customer while visiting drano
Customer Rating
1
Will never buy this product again - Waste of money and Time
on September 20, 2020
Posted by: Ash
from Houston, TX
Verified Purchase:No
Usually use a plunger to unclog my bathroom sink but unfortunately, it did not work. Decided to use draino instead. Came back to my sink in 15 minutes to see just draino sitting in it. Came back after 15 more minutes and nothing has changed. Added in hot water to the stagnant draino and had to physically use a cup and scoop the draino (with gloves) to remove. Called my plumber and they wouldnt even come until the 2 next day because draino was in the pipes. Honestly, more of a hastle than any actual use.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, April 21, 2022
Hi Ash. We understand your frustration and are sorry to hear Drano didn't clear the clog you were dealing with. So we can get to the bottom of this, please call us at 1-800-558-5252. Our team is available weekdays from 8 AM to 5 PM CT. And when you reach out, please provide reference number 020052207A.
Written by a customer while visiting drano
Customer Rating
5
The best drain cleaner
on April 28, 2022
Posted by: Andrea
from Tampa, FL
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I don't have a garbage disposal in my kitchen sink, so generally I tried to avoid food going down the drain. However when doing dishes it's inevitable, so every once in a while when draining is slow, I treat my sink with drain opener gel. Drano is my go-to brand because it's the most powerful and effective at clearing slow drainage and clogs. This bottle is just the right size for me, and because it's powerful, I only need to use half a bottle or less.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
2
I don't think I would buy this product again
on February 25, 2024
Posted by: Eli
from Bellevue, NE
Verified Purchase:No
Repeated steps again and again, end up dumping entire 80 oz. bottle in the drain and still nothing after couple of hours watching and praying
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, March 6, 2024
We're sorry to hear this, Eli. Since you've tried two applications, we recommend contacting a plumber as your clog may be further down the drain. That said, know we're here to help. When you have a moment, give us a call at 1-800-558-5252 (Monday-Friday, 8 AM-5 PM CT) so we can better assist you. Be sure to provide your reference number 22283301. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
1
Should have read reviews before buying!
on November 7, 2022
Posted by: George Not a Plumber
from Rochester NY
Verified Purchase:No
Drano has always been our "Go To" product for clogs. What happened? It does not unclog the bathroom sink. I went to website for money back guarantee. That's where I read all the negative reviews. Also, the form to fill out for the guarantee timed out on me four times. I was not going to prove that I was not a robot AGAIN! I am very disappointed in Drano.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, November 10, 2022
George, we are so sorry to hear this! Typically, Drano® is very effective at clearing clogs caused by hair, soap scum and grease. After using twice, we would recommend contacting a plumber as the clog may be too far down for Drano® to reach. We'd be more than happy to help you out. At your convenience, please give us a ring at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide reference number 020872142A. We look forward to your call! - Rachel, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Works!
on April 22, 2022
Posted by: Sarah
from Houston, TX
Verified Purchase:No
I received product reimbursement in exchange for my honest review. This drain gel works great to clear up a clogged sink and get things running smoothly again! It's easy to use and also very quick. Does exactly as expected.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Won't buy again
on October 4, 2020
Posted by: Disappointed
from Ankeny IA
Verified Purchase:No
Bought to open up a slow shower drain. Poured half bottle as directed didn't work... poured other half and now I have standing water.... don't waste your time.
No, I would not recommend this to a friend.
Written by a customer while visiting drano