Customer reviews from drano
Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Average customer rating
3.6
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
221
4 Stars
26
3 Stars
7
2 Stars
21
1 Star
108
64%of customers recommend this product.
(
233 out of
362)
Customer Reviews for Drano - Max Gel Drain Cleaner, 80 Fl. Oz - Red
Customer Rating
5
Worked great for me
on April 22, 2022
Posted by: Mike
from KC
Verified Purchase:No
I received product reimbursement in exchange for my honest review. I had a clogged shower drain from what I would presume was my girlfriends thick hair, and this stuff cleared it right out. Works terrific and is nice to have around. Works as advertised.
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
It didn't work for me - Two bottles and nothing
on September 7, 2023
Posted by: Kan
from Livermore
Verified Purchase:No
I used two bottles of 80 oz exactly as directed on my bathroom sink which has a slow drainage problem and it did nothing :-( Disaappointed 2*80 OZ bottles did not help the slow drainage. Calling my plumber.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, September 17, 2023
We're sorry to hear your clog was not cleared. Drano® works great to power through buildup in your drains caused by hair, grease and gunk. However, if the clog is too far down Drano® may not be able to reach. If that's case, we only suggest using twice before contacting a plumber. We stand behind our products and are happy to help you! Give us a call at 1-800-558-5252 (M-F, 8 AM-5 PM CT) and provide your personalized reference number: 22137082. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
4
I will recommend my friend
on April 27, 2022
Posted by: ling
from NY
Verified Purchase:No
The product is very useful to get hair out of the bathroom drains. I think that this products is also very easy too use and just overall retry great. 10/10 would recommend to my friend
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
2
Use to Love this product but I would buy it again
on July 11, 2022
Posted by: QueenT
from Memphis ,Tn
Verified Purchase:No
I did like this product at first now it's doesn't work like it use to cause I had to use the whole bottle to unclog my sink and I'm not sure if I unclog it
Response from dranoBy dranopwr, dranopwr, July 15, 2022
I'm very sorry to learn of your experience. We expect each application of Drano® to power through tough clogs, just as you remember. So we can learn more about your experience, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5PM CT) and provide this reference number: 020753244A. - Hanna, SC Johnson Consumer Care.
Written by a customer while visiting drano
Customer Rating
1
I would not recommend or use this product again
on May 12, 2024
Posted by: Backed up sink
from New Jersey
Verified Purchase:No
I had a very slow moving drain. I followed directions exactly and put half a bottle in the sink, waited 30 minutes and put hot water down. Didn't work, so followed the directions that said if it doesn't work first time repeat so I did, now my slow moving drain is completely clogged.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, June 3, 2024
Thank you for reaching out. We're so sorry to hear Drano® Max Gel didn't perform as we'd expect. Usually, Drano® cuts right through tough clogs to blast them fast and doesn't make things worse. As this wasn't the case, we'd like to learn more about your experience and get the chance to help. At your convenience, give us a ring at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m.) and provide reference number: 22353703. Hope to hear from you soon. - Megan, SC Johnson Consumer Care
Written by a customer while visiting drano
Customer Rating
5
Great clog remover
on April 24, 2022
Posted by: ChristinaS
from Hammond, la
Verified Purchase:No
I received product reimbursement in exchange for my honest review. Drano Max Gel is a life saver. It cleared my bathroom sink drain so easily and fast. We are remodeling our second bathroom and the sink in the other bathroom got used so much it got clogged and wouldn't drain. I poured this Drano in it, waited the 15 minutes it said to wait, and then poured hot water down it. It was draining like nothing was wrong with it afterwards. I definitely recommend this!
I would recommend this to a friend!
Written by a customer while visiting drano
Customer Rating
1
Didn't work
on July 11, 2022
Posted by: Gerry
from Bethesda, MD
Verified Purchase:No
Tried to clear a shower drain and got no improvement after two applications as directed.
No, I would not recommend this to a friend.
Response from dranoBy dranopwr, dranopwr, July 15, 2022
I'm so sorry to hear of your experience. We expect each application of Drano® to power through tough clogs. So we can learn more about your experience, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5PM CT) and provide this reference number: 020753242A. - Hanna, SC Johnson Consumer Care.
Written by a customer while visiting drano
Customer Rating
5
My go to product
on June 29, 2023
Posted by: Natalie
from Tampa, Florida
Verified Purchase:No
[This review was collected as part of a promotion.] I received product reimbursement in exchange for my honest review. I love this product for slow drains at home. It is versatile and perfect for a house with girls with long hair that can cause slow drains.
I would recommend this to a friend!
Written by a customer while visiting drano