Customer reviews from Staples
Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
4.1
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
78
4 Stars
19
3 Stars
2
2 Stars
6
1 Star
16
Customer Reviews for Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother - Black
Customer Rating
1
Very disappointed
on December 27, 2021
Posted by: Pamela Jones
from Waterloo
I have purchased these twice now for my Brothers printer. The first one ruined my printer. There was ink dust all over the place. Now of the pages I printed came out clear. I had to replace my printer. Called customer service and they said I must have gotten a faulty one. Thought I try again since they were so much cheaper than the Brothers brand. Same thing. Yes they may be cheaper but by the time you have to reprint everything you just printed on another printer because they all cam e out with large ink blots and the time it takes to clean your printer out _ or have to replace it - it just is not worth it.
Response from StaplesBy December 29, 2021
Dear Pamela We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN850 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
Good product
on November 24, 2018
Posted by: T.D.
from Dover
[This review was collected as part of a promotion.] This cartridge is easy to install even for somebody who usually needs help with the installation. The output is excellent and the print comes out sharp. The toner should last awhile so I am pleased with the product. The printer acts up sometimes but the toner is fine.
Written by a customer while visiting Staples
Customer Rating
5
Great replacement
on August 17, 2023
Posted by: C.G.
from Hugo
[This review was collected as part of a promotion.] First I received this product through stellar product testing panel to try out and review. But this is my own opinion. :) This replacement was easy to install. It literally took me maybe a minute to get it installed correctly. The color looks great and I have had absolutely no issues with it. My boss has loved it as well! We print a lot and so far everything has been perfect with no bleeding like others. Well worth the money and the eco friendly makes it even better! Highly recommend.
Written by a customer while visiting Staples
Customer Rating
5
Eco friendly Brother cartridge
on August 19, 2023
Posted by: R.K.
from Buffalo
[This review was collected as part of a promotion.] I received this product through Stellar Product Testing panel about 2 weeks ago. Installation was very easy. I loved the fact that it was eco friendly. So is so much waste with printer toner and cartridges and that always makes me feel guilty. So this was great. Prints came out very well from the start. Not sure how long it will last but will update after more use. Print quality ease of installation and value were all top tier. No complaints. Will recommend.
Written by a customer while visiting Staples
Customer Rating
4
Good
on August 21, 2023
Posted by: B.F.
from Chicago
[This review was collected as part of a promotion.] I received this ink toner cartridge courtesy of Stellar Product Testing Panel and was skeptical with it being refurbished. Thus far it has worked well. It was easy to install the quality was what I expected from a new toner cartridge and I feel good about using an efficient product that reduces waste.
Written by a customer while visiting Staples
Customer Rating
5
Great quality printing
on August 21, 2023
Posted by: K.R.
from Murphy
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. I am always hesitant to try anything ‘remanufactured’ or even a product other than the brand itself however this cartridge hits the mark. Eco friendly easy to install affordable and quality prints. Will continue to purchase in the future.
Response from StaplesBy August 22, 2023
Dear Kelly Thank you so much for your review! If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
5
Laser Cartridge
on November 13, 2018
Posted by: J.K.
from Chicago
[This review was collected as part of a promotion.] We utilized the cartridge for a small business that often does over 200 pages of printing per business day. The print copies were clear smudge free and without any obvious difference with the brother cartridgeThe printer appeared to run a little slower but the printing process was only slightly slower.We would highly recommend this cartridge.
Written by a customer while visiting Staples
Posted by: ARGS
Verified Purchase:Yes
This toner worked great till 3/4 of life left. Now almost every page printed has black flakes all over the page printed. No way can you use the quality being printed for anything but scrap paper.
Response from StaplesBy August 19, 2021
Dear Args We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother TN850 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples