Customer reviews from Staples
Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother - Black
Average customer rating
4.1
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
78
4 Stars
19
3 Stars
2
2 Stars
6
1 Star
16
Customer Reviews for Staples - Remanufactured Standard Yield Toner Cartridge Replacement for Brother - Black
Posted by: R.M.
Verified Purchase:Yes
Terrible product. You can really see the difference in print quality
Response from StaplesBy July 16, 2021
Dear Ryan We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
Re-manufactured drum very poor quality print
on February 27, 2022
Posted by: Ron Wernette
Verified Purchase:Yes
I have small business and never bought a TRU RED re-manufactured product before only new original mfr product. The print quality of this TRU RED drum unit is very poor. It is unusable. Do not make this mistake. Just buy the original mfr replacement and learn from my mistake.
Response from StaplesBy March 1, 2022
Dear Ron We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: L.S.
Verified Purchase:Yes
This printer always printed crisp clear copies. You couldn't even tell the difference between the original. Now they are full of grainy dots and horrible quality. Would never buy this product again.
Response from StaplesBy July 6, 2021
Dear Linda We truly regret hearing that you're not completely satisfied with your Tru Red™ Brother DR 820 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Amazing ink
on March 29, 2025
Posted by: Adrian D
from Fort Worth
[This review was collected as part of a promotion.] First I want to let everyone know that I receive the product as part of the Stellar product testing panel. The ink is the real deal even though it's been remanufactured you cannot tell the difference. The quality is there and they are providing you the same excellent product. The value that was provided exceeded my expectation. I have installed many ink cartridges in the past so I didn't even think twice when I replaced it but it does come with instructions in case you need help. The packaging was great it was delivered securely to me it is printed very well on the box to let you know the product that you are buying. Overall the quality is there and the ink cartridge performed very well. I would definitely buy this product again and highly recommend it if you were in the market.
Response from StaplesBy June 9, 2025
Dear Adrian D Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Love it
on March 26, 2025
Posted by: S.S.
[This review was collected as part of a promotion.] Love this ink cartridge. It works really well. Very easy to set up and use. I love that it’s affordable and I love what amazing quality it is. It absolutely prints beautifully. One of my other favorite parts is how eco friendly the packaging is. Love love love it. I received the product as a part of the stellar product testing panels.
Response from StaplesBy June 10, 2025
Dear Samila S Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
4
Easy installation
on March 26, 2025
Posted by: A.P.
from Casa grande
[This review was collected as part of a promotion.] The ink cartridge performance i would rate at a 4 star while it was an easy installment and it is also eco-friendly. On a few pages I printed i notice it left ink dust on the paper. As for quality and brightness of the ink it was everything I expected from Staples. The packaging was well secured and ensure your ink is safely delivered. Thank you for the stellar product panel which made this an amazing experiencing in testing another brand that is compatible with brother printer.
Response from StaplesBy June 10, 2025
Hi Ashley P Thank you for your feedback! Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Worked amazing
on March 27, 2025
Posted by: A.K.
[This review was collected as part of a promotion.] I was lucky enough to receive this them from Stellar Product Testing Panel. It worked so well in our printer everything comes out nice and clean. It looks very crisp
Response from StaplesBy June 10, 2025
Dear Alyssa K. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Great Replacement Toner Cartridge
on March 30, 2025
Posted by: E.M.
from Teaneck
[This review was collected as part of a promotion.] I had never tried a remanufactured toner cartridge before but so far I haven't been able to tell the difference at all between this cartridge and a brand new one. This is definitely a more environmentally friendly option and will be something I consider when purchasing additional replacement cartridges. Installing it was very simple and it has been printing very well. I am not sure how long this will last compared to a new one but so far it has been performing perfectly. I received this product through the Stellar Product Testing Panel.
Response from StaplesBy June 9, 2025
Dear Elisheva M Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples