I've been regularly ordering toners from Staples for the last 20 years Lately they have been carrying these kind of CHEAP refurbished toners and I purchased since I trusted STAPLES (They usually never carry CHEAP stuff unfortunately I was wrong) Issues I faced with this refurbished toners are 1)low print count 2) damages cartridges 3) uneven toner distribution 4) Dark lines and more
Have tried two of these Staples brand cartridges. Both have broken prior to the cartridge running out of toner. There is a small silver plastic piece on the side that snaps off which apparently renders the cartridge useless afterwards. This has not happened with the actual name brand cartridges. These are way too expensive to have to discard the cartridge prematurely.
The lower price compared to the name-brand HP is not worth it - these cartridge's lasted barely 1/4th of the length of the name-brand ones. I didn't realize they were "refurbished" when I ordered them. I thought they were just off-brand or Staples brand. Extremely disappointed and won't be ordering these again.
This toner does its job just fine and lasts quite a long time. Several of the last jobs I've had have used this toner and it is always great. Thanks for making a cheaper option.
Written by a customer while visiting Staples
Customer Rating
1
dont buy it
on October 4, 2021
Posted by: sue
this toner leaves ink marks/streaks on my pages. i wrote to staples previously about this and they sent another tru red toner to me at no cost but the new toner it is also leaving ink marks. i don't have my cell with me at this time or i would leave pictures. don't buy this toner.
Response from StaplesBy October 6, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP05X replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
Good choice
on September 22, 2025
Posted by: J.B.
Exactly what I needed.
Response from StaplesBy September 23, 2025
Dear Jeffrey B. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Working like new
on May 29, 2018
Posted by: R.H.
I not much for writing reviews. But I thought that if people can save money why not. This remanufactured laser cartridge works just like a new would. So I do recommend this product. I bought two because the price was so good.
Written by a customer while visiting Staples
Customer Rating
5
Awesome
on November 7, 2018
Posted by: K.P.
Works great and great price!!!! I have loved it since I started using.