replacement for HP laser cartridge-Poor operationa
on April 22, 2021
Posted by: thehawk01
I received this alternate cartridge for my laser never never again! It seems to print fine but makes a heel of a noise while doing so check the alignment the installation the cleaning of the machine and tray operation. Never had this before with the standard HP cartage even the high yield one. Don't buy!
I had hoped for more. I have to shake this hard to get the toner to properly distribute across the paper and it's a cartridge right out of the box.
Response from StaplesBy January 7, 2021
We are sorry you experienced a problem with our HP 05A replacement cartridge. We truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Works fine and good packaging and installation instructions. I’m very satisfied but have limited use thus far.
Written by a customer while visiting Staples
Customer Rating
1
Do not order this brand
on August 3, 2021
Posted by: sue
The quality of this toner is poor. It leaves black marks at the top of my documents and the toner does not set; some words are smudged. See my pic.
Response from StaplesBy August 5, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 05A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I ordered 2 of these the one lasted about 2 weeks the other started printing all black pages..won’t be ordering this again
Response from StaplesBy April 14, 2021
Dear Dbelling Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.