I can’t get it to work in my printer so I can’t print anything! I followed all the directions and suggestions and it will not work! Very upset!!!
Response from StaplesBy July 21, 2021
Dear Suzanne We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
My canon printer does not recognize it at all. Low ink message never cleared and my printer stopped printing. I will be returning it for money back
Response from StaplesBy March 25, 2021
Dear Marisela Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
[This review was collected as part of a promotion.] I`ve had a WiFi printer for a while now and the only drawback was buying new ink would cost almost as much as the printer itself. The Staples ink cartridge is easy to open and pops right into the printer. The quality of the ink was indistinguishable from the name brand. Now I`m back to printing coupons important documents and my daughter is able to print her homework as well. The black ink printed crisp and clean with no smears or smudging. I would definitely recommend this product.