Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Average customer rating
3.8 out of 5
3.8
(747 Reviews)
Open Ratings Snapshot
Rating breakdown 747 reviews
5 Stars
410
4 Stars
97
3 Stars
45
2 Stars
42
1 Star
153
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Customer Rating
1 out of 5
1
Poor Quality
on October 14, 2020
Posted by: wes
Verified Purchase:Yes
Cartridge failed after 8 days and less then 20 pages printed
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
INK LEAK
on July 21, 2021
Posted by: T.F.
Verified Purchase:Yes
THIS IS THE SECOND TIME THAT I HAVE ORDERED TRU RED CARTRIDGE REPLACEMENTS FOR BLACK AND COLOR INK. THE PG245XL BLACK INSTALLED FINE BUT THE CL-246XL COLOR CARTRIDGE LEAKED INK ONTO MY HANDS BOTH TIMES . THIS NEEDS TO BE FIXED OR YOU NEED TO INCLUDE A WARNING .
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Poor substitute
on August 27, 2020
Posted by: BEVERLY N.
Verified Purchase:Yes
I am used to #1 grade ink cartridges - not remanufactured.
Response from StaplesBy September 1, 2020
Hi Beverly N. I am sorry you are experiencing a recognition error when installing our cartridge. We are here to help. Please contact us at 1-877-228-3128 for troubleshooting assistance.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
cartridge failed
on July 22, 2021
Posted by: JOHN M.
Verified Purchase:Yes
Remanufactured printing cartridge ran out of ink after six or so pages.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
No pleased
on May 10, 2022
Posted by: APRIL F.
Verified Purchase:Yes
It doesnt fit my machine and I drove all the way to stephenville from comanche to purchase and it doesnt work.
Response from StaplesBy May 12, 2022
Dear April We truly regret hearing that you're not completely satisfied with your Tru Red™Cancon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great product
on July 12, 2021
Posted by: HANNAH S.
Verified Purchase:Yes
This printer cartridge works great and costs much less. Totally worth it!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Convenient purchasing
on March 31, 2021
Posted by: M.J.
Verified Purchase:Yes
Easiest way to get supplies
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Satisfactory Purchase
on October 11, 2020
Posted by: JOLAINE W.
from Pen Argyl
Verified Purchase:Yes
I bought this TRU RED Ink Cartridge as the brand name I usually use was not available. So far it has worked well in my Canon Printer.
Written by a customer while visiting Staples
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