I opened the ink and apparently the cartridge was cracked because it was leaking ink
Response from StaplesBy April 27, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
When I purchased my Canon printer I never thought the ink cartridges would soon become unavailable and it would be necessary to get REMANUFACTURED ink cartridges. This is disgusting!