Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Average customer rating
3.8 out of 5
3.8
(747 Reviews)
Open Ratings Snapshot
Rating breakdown 747 reviews
5 Stars
410
4 Stars
97
3 Stars
45
2 Stars
42
1 Star
153
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Customer Rating
5 out of 5
5
Last Me Longer Than the Original HP Brand
on August 30, 2025
Posted by: Randy Hollifield
Verified Purchase:Yes
I've been using the Staples brand of ink for my HP for a while now and I have to say I'm genuinely impressed. When it comes to ink I'm always a bit skeptical about remanufactured options but this one has completely changed my mind. The print quality is consistently sharp and dark just as good as the original Canon cartridges I used to buy. I haven't noticed any streaking or fading even on large print jobs. What really stands out to me is the yield. This "high yield" claim isn't just marketing fluff; it truly lasts a long time. I print a fair amount of documents from reports for work to school assignments for my kids and this cartridge keeps going and going. It feels like I'm replacing it far less frequently than I did with the standard Canon cartridges which is a huge relief for my wallet. Installation was a breeze exactly like putting in an original Canon cartridge. My printer recognized it immediately and I haven't encountered any compatibility issues or error messages which can sometimes be a concern with third-party inks. For anyone looking to save money on printing without sacrificing quality I wholeheartedly recommend giving the Staples Remanufactured Black High Yield Ink Cartridge Replacement for Canon PG-245 XL a try. It's become my go-to choice.
Response from StaplesBy September 2, 2025
Dear Randy Thank you for taking the time to write this wonderful review! We appreciate your business and are so happy to hear you had a wonderful experience! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
very low yield
on March 11, 2021
Posted by: DAVID K.
Verified Purchase:Yes
The ink itself worked fine but after just a few pages it started showing "ink running low"! Even though we kept printing for a little bit after it showed that it still ran out way faster then our old hp printer. Not sure if it's because this ink is refurbished or if the original "canon" version would be the same.
Response from StaplesBy March 15, 2021
Dear David Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
This is a terrible product.
on April 10, 2020
Posted by: cherris2001
Verified Purchase:Yes
I have tried two and neither one is useable. It said that it's not returnable.
Response from StaplesBy April 14, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Didn’t work
on October 18, 2020
Posted by: A.C.
Verified Purchase:Yes
I bought the recycled cartridge because they were out of the Canon brand I usually buy. It didn’t work. I googled some tips but they didn’t help. Staples did give me my money back which I appreciated. I won’t buy the recycled ones again though.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Thanks for having "generic" ink.
on January 26, 2021
Posted by: M.M.
Verified Purchase:Yes
I get it corporations have to raise the bottom line to keep shareholders happy. Staples is one of those companies. But prices for ink have reached the point where it is cheaper to replace the entire printer Just ask HP. There's some who cannot afford to pay outrageous prices for ink and there are those who simply refuse to pay such high prices. And then there's people who are both like me. Ink is ink is ink is ink. Thank you Staples for keeping it realistic.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Ink-tastic
on May 26, 2021
Posted by: CHRYSTAL J.
Verified Purchase:Yes
love it will order again
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
does the job
on April 15, 2021
Posted by: JOSE P.
Verified Purchase:Yes
The cartridge installs easily and does the job. I cant really ask for more.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Didn't work for me
on April 12, 2021
Posted by: M.F.
Verified Purchase:Yes
The staples printer cartridge didn't work in my Canon printer! Had to return to the store.
Response from StaplesBy April 14, 2021
Dear Maxine Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
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