Dear Maggie Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Cartridge was messy. Ran out sooner than it should. I've used these in the past with no problem. This time-not happy.
Response from StaplesBy September 14, 2021
Dear Cynthia Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
We normally don't buy "generic" ink cartridges but when Staples came out with the TRU RED version I thought they would be okay to use. The first few we tried worked but didn't seem to last as long as the Canon originals. Upon using a second cartridge several people started having Printer Error messages and nothing would even print. I returned all the cartridges we had left and purchased the Canon original versions. The savings were out weighed the headaches. Canon only from now on.
Dear Michele Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I have started printing some papers using the TRU RED remanufactured cartridge and it is really nice print. This cartridge of ink is just as good of a quality as the regular ink cartridges. But the cost of these are cheaper than name brand. I would recommend them to anyone needing ink as well as purchasing them again.