Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Average customer rating
3.8
(747 Reviews)
Rating breakdown 747 reviews
5 Stars
410
4 Stars
97
3 Stars
45
2 Stars
42
1 Star
153
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Posted by: P.D.
Verified Purchase:Yes
poor quality did not last half as long as it stated it would. if i knew this printer would burn thru cartridge's like this i never would have purchased it
Written by a customer while visiting Staples
Posted by: K.M.
Verified Purchase:Yes
I printed 13 pages and had to change the cartridge! This is unexceptionable.
Response from StaplesBy January 21, 2021
Dear Kenneth M We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon CL-246XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: ELISSA D.
Verified Purchase:Yes
Does not appear to be full after installed.
Written by a customer while visiting Staples
Customer Rating
3
Does not yield as many pages as original cartridge
on April 27, 2021
Posted by: S.S.
Verified Purchase:Yes
The cartridge yielded 120 pages instead of the advertised 300. It may be a faulty cartridge so I wish to give benefit of doubt and try it again nonetheless I thought I should share my first experience. Also I wish to highlight that Staples customer service quickly tried to resolve the matter by offering me a coupon for purchase value. So I will be buying another cartridge and will update the experience/review
Response from StaplesBy April 29, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: A M T.
Verified Purchase:Yes
It was fine and seems to do the job.p
Response from StaplesBy October 19, 2022
Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Posted by: CAROLYN W.
Verified Purchase:Yes
Don't bother wasting your money on these. I ordered this because the Canon brand was unavailable. I put it in my printer and as the paper fed and the cartridge moved across it it stuck to the paper and jammed the printer. It happened several times and when I put the old Canon cartiridge back into the printer there were no jamming issues.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: L.S.
Verified Purchase:Yes
while you didnt have it in stock the salesperson took me over to the computer helped me order it to be delivered. cam e in 2 days
Written by a customer while visiting Staples
Posted by: Glenn
Verified Purchase:Yes
The package was delivered to me quickly and free of charge. The packaging is untampered and factory sealed and looks just like I saw it on the monitor. I have every confident that it will perform well. The only reason why I didn't give it 5 stars is because I haven't used it yet. My current cartridge is almost out of ink but not quite yet.
Written by a customer while visiting Staples