They did not fit in my Canon MG 2522!!!! I will be returning them.
Response from StaplesBy March 12, 2021
Dear Audrey We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Arthur Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Tru Red and Staples sent ink cartridges that do not fit my printer. The tri-color cartridges are fine if a little messy to install. But the black cartridges cannot be loaded. As a result I am without a working printer. On the positive side one call to the Tru Red number on the box may have resolved the problem. After checking that in fact the packaging indicated these were the correct items the tech asked for the individual serial numbers and model numbers on the cartridges themselves. He then confirmed that they were outdated versions and promised I would have two new cartridges within three days. He took only the necessary shipping information. So we’ll see on Friday.
Response from StaplesBy April 21, 2021
Dear Rita We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
So far so good. I wonder how long the ink will last. It is a good buy. Ink cartridges prices have gotten out of sight and I appreciate a "generic."
Response from StaplesBy August 2, 2022
Dear Judy Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128