My printer would not read the label on the ink cartridge I ended up having to peel the label off of an old cartridge and replacing it to get it to work.
Response from StaplesBy January 22, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
I would love for this ink cartridge to work. It came quickly from Staples and was a great price. But my printer would not accept it. Staples gave me an immediate refund. It's a bummer but these things happen.
TRU RED™ Remanufactured Black High Yield Ink Cartridge Replacement for...?
on March 13, 2021
Posted by: J.B.
Verified Purchase:Yes
very disappointed. They would print 2 pages and then my printer would say that it was out of ink. I took them back and reordered them again thinking that it was just a faulty cartridge. The same thing happened. I ended up ordering original cartridges from Cannon and now my printer works great. I do not recommend this product.
Response from StaplesBy March 15, 2021
Dear Jane We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Bought this and had it delivered to Avonlea Cottage Assisted Living. Ink is good quality and since I can't get out to go to the store the delivery is very helpful! Thank you Staples!
Response from StaplesBy July 19, 2022
Dear Anita. Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128