Last purchased and replaced twice but then was great. This last purchase does not fully print letters if it prints them at all. Must be a bad batch
Response from StaplesBy October 23, 2023
Dear Ethel We truly regret hearing that you're not completely satisfied with your Staples Canon PG-245XL replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
I bought two of the black Tru Red XL cartridges this time because of good experience with both black and color Tru Red cartridges. I am totally satisfied with Tru Red ink.
This product was a waste of money. I will be buying only name-brand ink cartridges from now on.
Response from StaplesBy December 27, 2022
We truly regret hearing that you're not completely satisfied with your Staples Canon PG-245XL replacement cartridge. Please reach out to our support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
"ORANGE only" followed instructions color never cleared up!
Response from StaplesBy April 19, 2021
Dear Mary Jo We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Gene Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.