After putting the new ink jet in and using it sporadically over the past few days it is now telling me that there isn't any ink available. I just bought the thing and it's empty. Not happy at all. I wiould really love a refund but don't think that's possible.
Response from StaplesBy March 3, 2021
Dear Mary We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1
Never Worked
on September 11, 2020
Posted by: ELIZABETH O.
I hate to give bad reviews but I thought I'd save a feew bucks by ordering a re-manufactured cartridge. I inserted it and it didn't print. I took it out and cleaned it (sometimes you have to clean excess ink from the surface of the cartridge) and tried again. Did not print. I tried everything possible several times but never could get it to print. I will not try re-manufactured cartridges again.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Only had it a week. It fit in perfectly no issues. It prints well. Ill see later if it has a decent capacity like it's supposed to. But so far all good
This was the correct ink for my printer. Sometimes I’m a little nervous about not getting the exact one but it works just fine! And it’s eco-friendly! Highly recommend.