Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Average customer rating
3.8 out of 5
3.8
(747 Reviews)
Open Ratings Snapshot
Rating breakdown 747 reviews
5 Stars
410
4 Stars
97
3 Stars
45
2 Stars
42
1 Star
153
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Customer Rating
5 out of 5
5
Works pretty good
on September 9, 2020
Posted by: M. T.
Verified Purchase:Yes
No problems with this item
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
OEM Ink Cartridge
on August 18, 2020
Posted by: LOUIS R.
Verified Purchase:Yes
Everything is working fine.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent Service
on June 30, 2021
Posted by: D.C.
Verified Purchase:Yes
Excellent Service Ink cartridges arrive as promised
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Ink low
on March 1, 2021
Posted by: M.B.
Verified Purchase:Yes
After putting the new ink jet in and using it sporadically over the past few days it is now telling me that there isn't any ink available. I just bought the thing and it's empty. Not happy at all. I wiould really love a refund but don't think that's possible.
Response from StaplesBy March 3, 2021
Dear Mary We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon PG-245XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Never Worked
on September 11, 2020
Posted by: ELIZABETH O.
I hate to give bad reviews but I thought I'd save a feew bucks by ordering a re-manufactured cartridge. I inserted it and it didn't print. I took it out and cleaned it (sometimes you have to clean excess ink from the surface of the cartridge) and tried again. Did not print. I tried everything possible several times but never could get it to print. I will not try re-manufactured cartridges again.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Cannon Cartridge
on April 10, 2020
Posted by: D.M.
Verified Purchase:Yes
Ready set go very easy
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Seems fine so far
on October 27, 2020
Posted by: S.F.
Verified Purchase:Yes
Only had it a week. It fit in perfectly no issues. It prints well. Ill see later if it has a decent capacity like it's supposed to. But so far all good
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
It works!
on May 11, 2020
Posted by: M.C.
Verified Purchase:Yes
This was the correct ink for my printer. Sometimes I’m a little nervous about not getting the exact one but it works just fine! And it’s eco-friendly! Highly recommend.
Written by a customer while visiting Staples
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