Unfortunately the Tru Red ink cartridge took forever to load into the printer. It simply did not slide in properly. After several minutes of trying to jockey it into position it eventually did load. No more for me...
Response from StaplesBy August 13, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Despite the description stating it would work for my Canon Pixma MX492 when I put the cartridge in I got an error on the printer stating 'incompatible ink cartridge." Luckily I had also purchased a Canon cartridge. Be careful!
Response from StaplesBy November 16, 2021
Dear ALev Thank you for your feedback. We truly regret hearing that you're not completely satisfied with your new Tru Red Toner. Please reach out to our Tru Red Technical Support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. We are here to help and ensure you are completely satisfied