Customer reviews from Staples
Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Average customer rating
3.8 out of 5
3.8
(747 Reviews)
Open Ratings Snapshot
Rating breakdown 747 reviews
5 Stars
410
4 Stars
97
3 Stars
45
2 Stars
42
1 Star
153
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for Canon PG-245 - Black
Customer Rating
2 out of 5
2
Ink cartridge
on October 13, 2020
Posted by: ANTHONY M.
Verified Purchase:Yes
After going to 3 different stores in 2 states I gave up and ordered on line
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
canon ink
on August 30, 2020
Posted by: R.S.
Verified Purchase:Yes
Online it said it would work but it didn't fit.
Response from StaplesBy September 1, 2020
Hi Robin S. I am sorry you are experiencing a recognition error when installing our cartridge. We are here to help. Please contact us at 1-877-228-3128 for troubleshooting assistance.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Didn’t work
on August 9, 2019
Posted by: S.F.
Verified Purchase:Yes
I can’t get my printer to recognize this refurbished cartridge and I haven’t had time to return it.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Does not fit my printer
on January 19, 2021
Posted by: G.E.
Verified Purchase:Yes
This was suggested to me by Staples as a cartridge that would fit my printer but it does not work.
Response from StaplesBy January 21, 2021
Dear Gabriella Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Black ink
on February 13, 2022
Posted by: LINDA J.
Verified Purchase:Yes
Used it yesterday for the first. Printed nicely
Response from StaplesBy February 15, 2022
Dear Linda Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent!
on March 11, 2021
Posted by: WILLIAM D.
Verified Purchase:Yes
Works great. Will buy it again.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
doesn't last
on October 6, 2020
Posted by: N.B.
Verified Purchase:Yes
Terrible one print job of 118 pages used an entire cartridge!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great product
on October 8, 2020
Posted by: MARY Y.
Verified Purchase:Yes
Excellent. I ordered these hard to find ink cartridges they arrived in the 2 days indicated!! Thanks SO much!!
Written by a customer while visiting Staples
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