I just put the ink cartridges in this past weekend. So far the printer is working fine with these replacement cartridges. I plan on buying them again.
Written by a customer while visiting Staples
Customer Rating
1
This is Junk
on September 7, 2020
Posted by: leroyvdh
Very poor quality control. Bought two of these and although labeled 245xl it was a totally different casing that was used and could not fit the printer. Only reason I bought this is because the original ink cartridge was not in stock.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I took the chance and purchased these remanufactured cartridges because they were cheaper than the Cannon brand I usually buy. The cartridges are only 3/4 full. I wish I would have known that before I purchased so many.
I tried printing and the ink was printing as if it was low. It continued throughout my first five pages I printed. I replaced this cartridge with a canon one.