Customer Reviews for Staples - Remanufactured Standard Yield Ink Cartridge Replacement for HP 94 - Black
Customer Rating
1
Doesn't work at all
on April 29, 2021
Posted by: Carleen
Installed the ink cartridge and I keep getting a message to check the right cartridge. I reinstalled it about 10 plus times and also restarted the printer a few times but doesn't budge. Have to return.
Response from StaplesBy May 3, 2021
Dear Carleen Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Works great. I had no trouble with my HP printer accepting it and using it. I will continue to purchase more ink cartridges from Staples in the future. Thank you!
Response from StaplesBy June 1, 2022
Dear Kimberly Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
These ink cartridges worked as well as the original HP brand and at a fraction of the cost. Not all off brands work but these did. I will be buying replacements from Staples going forward.
I only printed a few pages before my printer refused to work with this cartridge flashing the "cartridge replacement" light. Put in an HP branded cartridge and it works great.
My HP printer accepted the cartridge and prints fine with no problems whatsoever. This is my third time buying a TRU RED Remanufactured cartridge and I have yet to have any issues. Because of the cost difference between this cartridge and a new HP cartridge I consider this purchase a no-brainer!
Response from StaplesBy October 13, 2022
Dear Paul Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128