This replacement cartridge would not operate on my printer. Purchased HP original cartridges installed today and printer operates as it should. Will not try replacement ink again.
Response from StaplesBy February 15, 2022
Dear Alfonzo Dear Allie We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your HP printer forcing a firmware update. Please contact our dedicated Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I bought a pack of the Black and Color inks and I cannot get the color one to work; the printer thinks it's empty. The black cartridge works fine the color cartridge does not. In the past I had a remanufactured black ink cartridge that would not work either but it was too late to ask for a replacement. I will not be buying remanufactured ink cartridges again.
Response from StaplesBy Cindy, November 10, 2023
Dear David We are truly sorry to hearing that you're not completely satisfied with your Staples HP 95/98 replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Dear Robert Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
This color cartridge did not function. I will not buy again and wasted my money by trusting the remanufactured product. The black ink was fine though.
Response from StaplesBy October 20, 2023
Dear Amy We truly regret hearing that you're not completely satisfied with your Staples HP 95/98 replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product
Dear JS We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 95 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
After reading reviews very concerned. Have not used as of yet. Hopefully no problem
Response from StaplesBy April 7, 2022
Dear Vicki Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Website said it would fit my printer. It does not. Waste of money.
Response from StaplesBy September 10, 2021
Dear Jesse We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 95 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I purchased a remanufactured ink cartridge and it was accepted by my printer and works well! It was only $50 rather than the $70 HO cartridge! A real bargain for my ink jet printer!
Response from StaplesBy August 5, 2025
Dear Diana F. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.