Supposed to print 330 pages of 10% coverage. It only printed 35 pages then no more color ink.
Response from StaplesBy April 12, 2022
Dear Jerry We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 95 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
4
So far so good
on July 14, 2022
Posted by: ROBERT S.
Just received this cartridge; with my Deskjet 5940so far the print is perfectly acceptable Can't speak of the cartridge's longevity yet.
Response from StaplesBy July 18, 2022
Dear Robert Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
The ink cartridge for my older printer is no longer available. I was skeptical of remanufactured cartridges. Other than needing ink the printer was working fine so I decided to try Staples remanufactured ink cartridge. I installed the cartridge. The printer recognized the cartridge and is now giving great copies again.
Response from StaplesBy September 2, 2025
Dear Bob P. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
3
Works but for how long?
on November 9, 2022
Posted by: Bruce M
Installed black cartridge ONLY and it works right out of the box. Printer did not complain it wasn't genuine. The printer only shows it at 10% full.
Ordered two black #96 cartridges; however one cartridge stopped working soon after installing. I’m totally disappointed with the quality of that cartridge.
Great service at store on Arapahoe and University in Centennial CO with Liz. They did not have my cartridge so she walked me through ordering it on line. It was delivered two days later and works great. And they called the day before to make sure they had the correct address. AMAZING service
Response from StaplesBy April 4, 2022
Dear Deanna Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.