Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Average customer rating
2.1
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
23
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
79
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Posted by: PHIL VALLARELLI
Verified Purchase:Yes
needed ink-tried this wishing that high yield was in the budget ballpark.
Written by a customer while visiting Staples
Posted by: ANTHONY
Verified Purchase:Yes
The quality is very poor. The red is a cross between brown & magenta. The color orange looks like yellow mixed with brown. You get what you pay for.
Written by a customer while visiting Staples
Posted by: KENNETH T.
Verified Purchase:Yes
The cartridges worked great In my hp printer. Thanks
Response from StaplesBy April 28, 2022
Dear Kenneth Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
1
Does not work as stated in HP 6978 Printer
on November 8, 2023
Posted by: Richard Svec
These 902 colored ink replacement cartridges do not work in my HP 6978 Printer because they do not contain an HP chip and they were rejected by my printer's firmware!
Response from StaplesBy Cindy, November 10, 2023
Dear Richard We truly apologize you are experiencing this issue. This sounds like a firmware related issue due to your printer forcing an update due to you choosing a remanufactures/environmentally sustainable replacement. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: DAVE P.
Verified Purchase:Yes
So far I have not had any issues with the remanufactured cartridges. I would but them again.
Written by a customer while visiting Staples
Posted by: JONATHAN W.
Verified Purchase:Yes
So far it seems to print just like HP ink.
Response from StaplesBy September 9, 2025
Dear Jonathan W. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: S.F.
Verified Purchase:Yes
The replacement ink was not good cheaply made and did not fit well leaked ink.
Written by a customer while visiting Staples
Posted by: LORETTA S.
Verified Purchase:Yes
I don't see any difference in the print quality and for much less cost!
Written by a customer while visiting Staples