Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Average customer rating
2.1
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
23
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
79
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Posted by: Michele C.
Verified Purchase:Yes
The color cartridges DO NOT work with the printer. It has a chip error and the ink will not engage.
Written by a customer while visiting Staples
Posted by: NANCY G.
Verified Purchase:Yes
I started my printing project with 4 new full ink cartridges but all 3 colors ran out after roughly 75 pages. I was using a new HP Inkjet Pro 6860 printer because it could handle the cover stock and card stock paper that I use for my popup cards. It may be great handling thick paper but it's terrible with ink usage. I have no intention of buying more ink for that printer as it's like throwing money away. To be honest I'm not sure the results would have varied if I used higher priced HP-manufactured ink instead of the economic TRU RED brand cartridges.
Written by a customer while visiting Staples
Customer Rating
1
Leaked and wouldn't work
on October 31, 2025
Posted by: Mary Anne
The black leaked all over me, my floor and my printer when I opened it. I cleaned it up, put it in my printer and my printer won't accept it.
Written by a customer while visiting Staples
Posted by: DONALD D.
Verified Purchase:Yes
not as expected. Wanted HP.
Written by a customer while visiting Staples
Posted by: M.L.
Verified Purchase:Yes
Great price but too good to be true. Unable to purchase original HP ink due to recall sale associate suggested this product. Product is made by Staples. As soon I placed Tru Red Cyan an error came on and was unable to make an copy nor print from Mac book or CPU. Also an warning error pop up on my Mac book regarding an”warning to download software” and now I am not able to take off my warning until i call Apple customer service. When I return product to store assistant manager said this is still fairly new product for Staples and no complaints yet o happen to be the first to her knowledge.
Written by a customer while visiting Staples
Posted by: Gene
Verified Purchase:Yes
Although the ink pods were installed in the correct slots the "red" is actually yellow.!!! Think I'll get my money back.
Written by a customer while visiting Staples
Posted by: Jen M.
Verified Purchase:Yes
We only ordered these because the HP brand wasn't in stock. They will do in a pinch but the ink gets everywhere.
Written by a customer while visiting Staples
Posted by: DOROTHY G.
Verified Purchase:Yes
this was not a product worth the money. the blue ink printed pink. I ended up just throwing them out. i'm still looking for HP 902 ink which seems to be out of stock everyplace.
Written by a customer while visiting Staples