Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Average customer rating
2.1
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
23
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
79
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 902XL - Black
Posted by: P.A.
Verified Purchase:Yes
Seems okay for now. Printer is not used to anything but HP product so time will tell.
Written by a customer while visiting Staples
Posted by: JoeyStaples
Verified Purchase:Yes
Wasted money on this. Do yourself a favor and get the real stuff and save the frustrations!!
Response from StaplesBy September 20, 2021
Dear Joey We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 902XL/902 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: SHERRY B.
Verified Purchase:Yes
Not very happy with it will not order again
Written by a customer while visiting Staples
Customer Rating
5
TRU RED
on October 26, 2020
Posted by: Norm
These cartridges are working great.
Written by a customer while visiting Staples
Customer Rating
1
Cartridges Aren't Chipped and Do Not Work in Chip Reading Printers
on June 11, 2025
Posted by: Gf
Verified Purchase:Yes
This would have been helpful information before I spent $100 in replacement ink for my HP Ink Jet printer. I won't make this mistake again.
Response from StaplesBy June 13, 2025
Dear Glenn F Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Please reference your ticket number: 2722063. Thank you!
Written by a customer while visiting Staples
Customer Rating
5
902 ink
on November 5, 2020
Posted by: hoque1968
I needs ink 902 XL please I want 902 XL ink
Response from StaplesBy November 8, 2023
Dear Mohammad Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples
Posted by: L.W.
Verified Purchase:Yes
It w out Date 👎🏿😩😖😐
Written by a customer while visiting Staples
Posted by: D.C.
Verified Purchase:Yes
Just started using it. performs well so far
Written by a customer while visiting Staples