We're sorry that a loyal Dawn fan like you had this experience, since our products do go through many quality checks to ensure that you can enjoy the best results with them. We'd be happy to share some tips to help get your Dawn Platinum Powerwash Dish Spray back to spraying as it should. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, check to see that the dip tube is facing the correct right way. It should be in the same direction of the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. This product is currently available in four scents, so we encourage you to give another a try. As well, we'll be sure to share your thoughts regarding our advertising with our Marketing Team. If you'd like any further assistance, please give us a call at (800) 725-3296.

Thanks for leaving your feedback, Mike. We do everything we can to ensure our products get to you at their best, so we appreciate you letting us know that this wasn't the case here. To help your Powerwash spray again, we recommend running warm water over the nozzle to help with any clogging. So we can provide additional assistance, and gather some info for our Quality Team, please give us a call at (800) 725-3296.