Customer Reviews for Procter & Gamble - Dawn Ultra Platinum Powerwash Liquid Dish Soap Refill, Fresh Scent, 16 oz - Blue
Customer Rating
3
Innovative, but not the product for me
on April 29, 2021
Posted by: Kjferg
from Indiana
[This review was collected as part of a promotion.] I really wanted to love this product but it just isnt right for me. Not saying it isn't wonderful, it is, I guess I just prefer washing dishes the old fashioned way in hot, soapy water. This is easy to use and sprays nicely. The soap is nice and sudsy. It just doesnt live up to the "spray, wipe, rinse" motto written on the bottle. Even immediately after cooking and spraying this on, it still had to soak in order to come clean. It is great to use on very lightly soiled dishes such as a cereal bowl or something with a thin sauce....but if the dish sits for a period of time, it will need to soak for sure. I love Dawn. It has been my go to dish detergent for many years, but I think i will just stick to my tried and true original blue soap! This new Powerwash is innovative and a great concept, however I think it just needs a little more work.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Maria Picard, The Dawn Team, April 30, 2021
We always appreciate hearing from loyal Dawn fans like you, and we'll be sharing this great feedback with the rest of our team. We're sorry to hear that this has been your experience with our Dawn Platinum Powerwash Dish Spray, since this product is specially formulated to provide rapid cleaning on even the toughest greasy messes. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. We hope this helps, and please know that you're welcome to give us a call at (800) 725-3296. We'd be happy to answer any questions you may have.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Product good but cannot dispense
on May 24, 2021
Posted by: Schaff333
from Omaha, NE
I bought this twice at two different locations, and both with bottles the spray trigger bends after and handful of uses. And YES, P&G customer service, I did align the spray tip to unlock the bottle. The product inside might be good; but they used a cheap worthless package for it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Maria Picard, The Dawn Team, May 25, 2021
While we're glad to hear that you're a fan of the cleaning power of our Dawn Platinum Powerwash Dish Spray, we're sorry that this has been your experience with the bottle. We can assure you that a lot of thought goes into the design of our products, and they also go through many quality checks to ensure that you can use them with ease. We'll be sure to share this feedback with the rest of our team. You definitely took the right step by checking to see that the yellow circle lines up on the top of the trigger. We'd like to mention that if the yellow circle is off even by a little bit, it can permanently damage the trigger. We'd be happy to look into this further for you and see how we can best help. Please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
good product, bad dispenser
on April 9, 2022
Posted by: TCat244
from NC
As anyone can see reading these reviews, a LOT of consumers are stuck with a nozzle that won't spray. My refill wouldn't work and I recalled the same experience months earlier. As for calling a 1-800 we're-so-sorry number,I don't have time for that nonsense. They are making an inferior, flawed dispenser, they know it, and that's how it will stay. I'll just get another brand. Problem solved. Too bad they rolled this out with such a sloppy design because Dawn itself is an excellent product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Maria Picard, Dawn Team, April 14, 2022
We're disappointed to hear you didn't have the experience we expect from the Dawn Powerwash, and the many quality checks we have in place. While we understand you don't want to give us a call, we'd like to make sure you get the most out of your Dawn, and get more information for our Quality Team. When you have a minute, can you please reach out to the Dawn Facebook, Twitter or Instagram page?
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Refill is not easy
on November 10, 2022
Posted by: Chu2022
from Georgia
I love the dawn product. I have used it since day one and will continue to use it. I ran out of the power wash spray and purchased the refill bottle. Well, I cannot get it to spray for my life!!! It can't be that hard. The notch is lined up on top, I have squeezed to get possible air out. It just will not work. Help!!!
I would recommend this to a friend!
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, November 11, 2022
Thanks for reaching out to Dawn, and for loving your Powerwash as much as we do. We're sorry to hear you're having problems getting your refill to work, it may be possible your dip tube and trigger aren't lined up. The dip tube is the straw that goes into the bottle, check and see it's still attached to the sprayer, and that it's resting near the bottom of the refill, in the same corner and the nozzle is facing. If this isn't the case, remove the top, realign the two, so they're going the same way, then, give it another try. Need more help? We're here Mondays through Fridays, from 9 AM to 6 PM, EST, call 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nozzle leaks something horrible
on January 8, 2023
Posted by: bamalynn
from Sacramento, CA
I bought the pump with refills, and I now have two bottles that don't have a pump for the product. You pull the trigger, and the liquid streams out all over the place, running down the trigger, into your hand. It's the biggest waste of product since it's streaming out versus a nice spray. Plus, since it streams out, the product doesn't coat with a foam like it should. Horrible and a huge waste of money on a product that I now can't use as intended. I just need a new pump handle, and there's no way to request one. Nice.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, January 10, 2023
We are so sorry you are having this experience. Our products undergo many quality checks to ensure they get to you with the best results. To change the refill bottles, please remove the sprayer from the empty bottle by turning counterclockwise to release. Next, remove and discard the disposable cap from the refill bottle. Finally, place the sprayer on a full refill bottle and give ¼ turn clockwise to secure. And most important: Ensure the dip tube and trigger are in the same direction. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
5
Miracle
on April 16, 2023
Posted by: AmyGaunt
from Atlanta georgia
I have always used Dawn products, however this new Dawn Power wash is a miracle! I use it on everything!!!! I am a flight attendant and I take a small bottle on it on every trip. I use it on the plane and if I get something on a uniform. I LOVE it!!!!
I would recommend this to a friend!
Written by a customer while visiting dawn-dish.com
Customer Rating
5
I. Love. This. Product!
on July 17, 2023
Posted by: RBud
from Madison, WI
Dawn Platinum Powerwash Dish Spray. What a great invention. I save on dish soap in the traditional squirt bottle.. Cleans awesome. At the age my siblings and are now at, we don't really spend too much thought on Christmas presents. We just pick something consumable and useful. Last year I gave everyone a case of toilet paper. This year it will be a case of this dish soap! :)
I would recommend this to a friend!
Written by a customer while visiting dawn-dish.com
Customer Rating
5
Excellent produit
on August 29, 2023
Posted by: Sand72
from Sherbrooke
J’utilise ce produit ça fait plus de deux ans et c’est le meilleur produit qui peut servir à plusieurs choses. C’est un dégraissant très puissant sur l’acier inoxydable, je lave les vitres et c’est un détachant puissant sur beaucoup de surface, maintenant, j’ai adopté power wash et ça remplace beaucoup de produits en une seule bouteille. Je suis très satisfaite de tout ce que ce produit peut faire. Je ne peux plus m’en passer.
I would recommend this to a friend!
Written by a customer while visiting dawn-dish.com