Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra Platinum Powerwash Liquid Dish Soap Refill, Fresh Scent, 16 oz - Blue
Average customer rating
4.2
(1,993 Reviews)
Rating breakdown 1,993 reviews
5 Stars
1,373
4 Stars
179
3 Stars
126
2 Stars
84
1 Star
231
70%of customers recommend this product.
(
586 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra Platinum Powerwash Liquid Dish Soap Refill, Fresh Scent, 16 oz - Blue
Customer Rating
1
New scent is awful!
on October 9, 2024
Posted by: Tendersoul
from Champaign, il
Oh Dawn what have you done? I don't care if it's your first change in 10 years, I don't care if there were a gazillion "consumers" in your test that loved it, your true customers are telling you this new scent is awful! I can't even use it because the scent bothers me that much. Please bring back the original scent, don't fix what ain't broke!! And no I don't want to try your free and clear product...
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We appreciate you taking the time to share this with us. Your feedback is greatly appreciated, so we'll be sure to pass this along to the rest of our team. If you'd like to share more, we invite you to give our team a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Arthritis and Dawn
on May 4, 2023
Posted by: ginny3040
from Middletown RI
In case no one else has mentioned it, this product is difficult to impossible for arthritic old hands. I would not buy it again.
Response from dawn-dish.comBy Aizaz Khalid, Dawn, May 10, 2023
We're very sorry you had a difficult time using our product, ginny3040, and appreciate you leaving your review. Would you mind giving us a call at (800) 725-3296? We'd like to gather some information from your bottle to share with our Quality Assurance Team, and we'd also be glad to help you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Please provide larger refills
on January 30, 2025
Posted by: drtomway
My wife loves this product, but is about ready to stop using it. It is pretty poor that there are no large sized refills available? Why do we need to purchase a bunch of child-sized refills? A responsible producer of a water-based product like this would create a gallon-sized carton that consumers can use to refill their reusable spray bottles. And I know you have you pre-canned yadda yadda "we've always been environmental aware" ready to go... but no, really, by your actions, no you haven't.
Response from dawn-dish.comBy Customer Care, February 3, 2025
We're sorry to hear that you feel this way. A lot of thought goes into the design of our products, and we'll be sure to share your feedback. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Free and clear implies FREE OF FRAGRANCE
on February 19, 2022
Posted by: Mystic22
from Tulsa, Ok
Disappointed and irritated! This product has fragrance added despite being labeled free and clear.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Maria Picard, The Dawn Team, February 21, 2022
We always want you to get what you're expecting, so we're sorry to hear this wasn't the case with your recent Dawn Powerwash Free & Clear purchase, and we completely understand your disappointment. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
How to remove cover on refill?
on December 19, 2022
Posted by: ricko
from Seattle
I love Dawn, but short of cutting the top off the refill bottle, my wife and I have tried everything. One would think it would twist off / unscrew like a normal bottle, but we've been squeezing so hard as to explode the bottle. Either these are glued on, or there is some trick to it?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, December 21, 2022
We are sorry you are having this experience, Ricko. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We suggest removing the sprayer from the empty bottle by turning it counterclockwise to release it. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
Cap on refill bottle hard to remove
on December 22, 2022
Posted by: Frustrated
I’ve read the thread and whoever is answering seems to miss the point. The cap on the refill bottle is difficult to remove. Is there a secret on how to remove the cap on the refill bottle. The issue is “NOT” the sprayer. It’s the solid white cap on the refill bottle.
I would recommend this to a friend!
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, December 23, 2022
Thank you for your review and for clarifying the issue. The cap on the refill bottle should simply twist off, so this is unusual. You can be assured that our products go through many quality checks, and we'll certainly share this with our team. If you can give us a call at (800) 725-3296, we would be happy to see how we can help.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
products good. bottle cap removal bad
on February 6, 2023
Posted by: Marti
from Upstate NY
[This review was collected as part of a promotion.] It is almost impossible to remove the cap from the refill bottle. I am a senior and have some arthritis in my hands. I finally had to break the cap with a knife to remove it. It seems to me that seniors should be considered when designing the bottles.
I would recommend this to a friend!
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, February 9, 2023
We are so sorry you are having this experience with our Dawn Powerwash, Marti. You can be assured we are sharing your message with the rest of the team. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.
We look forward to hearing from you.
We look forward to hearing from you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
DON'T BUY THIS PRODUCT!!
on May 2, 2023
Posted by: Ollie
from Pennsylvania
We have a food service facility. After buying the first bottle, we were so happy with the ease of cleaning the greasy equipment. However, since that first bottle, we have purchased 4 more only to have each pump stop working after only a few uses. Once the pump is not working, it defeats the whole purpose of the product. We might as well just buy the platinum dish soap and pour it on the equipment. So VERY DISAPPOINTED!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Aizaz Khalid, The Dawn Team, May 3, 2023
We are sorry you are having problems with your Dawn Powerwash not spraying after a few uses, Ollie. Our products undergo many quality checks to ensure they get to you with the best results. Here are a few suggestions we want to share that might help your Dawn Powerwash to spray:
* Upside-down use: The bottle is not designed to be used in an upside-down position. We ask you to spray several times into the sink in an upright position.
* Clogging: Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred.
* Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it.
So we can get you back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
* Upside-down use: The bottle is not designed to be used in an upside-down position. We ask you to spray several times into the sink in an upright position.
* Clogging: Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred.
* Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it.
So we can get you back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com