We're sorry you're dissatisfied with the scent of our Dawn Dish Spray, Kaysrtiy. Please be assured that every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. A lot of thought and research goes into the design of our products to create appealing features. However, we realize that preferences can vary from person to person, as well. For a lighter scent option, we recommend our Dawn Platinum Powerwash Dish Spray Free & Clear which has a light pear scent. Your satisfaction matters to us, and we’d like to talk with you in more detail, to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.

We're very sorry to learn of your recent experience with our Platinum Powerwash Dish Spray, but assure you that we're here to help. Our products undergo extensive quality testing to ensure perfect condition and function, so what you've described isn't something we'd expect. We'd like to share some helpful tips that may help the sprayer start to work again. If the sprayer seems clogged, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. Make sure you're using the spray in an upright position and that the tube in the bottle is in or facing the solution. We have more information to share and want to learn more in order to help you best. Please give our team a call at (800) 725-3296.