Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
21
4 Stars
16
3 Stars
5
2 Stars
7
1 Star
10
62%of customers recommend this product.
(
35 out of
56)
Customer Reviews for KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
3
A suitable downdraft solution with some caveats
on September 25, 2024
Posted by: Devern
from NB, Canada
[This review was collected as part of a promotion.] The product has been in service for over 1 year now, and it has done its job with few exceptions. The downdraft system is roughly as loud as any other range, so that is within expectations. There are three (3) issues which prevent a 5 star rating:
1. The cover piece does not overhang over the back of the unit at all. This results in a potentially unsightly gap depending on the installation location and execution
2. The multi-position switch for fan speed is very cheap, and may be arcing in my unit. Regardless of defect, it takes more effort than is necessary to achieve the desired outcome
3. When extended at full height, the unit leans forward toward the stovetop slightly. While no function is impaired, I would have expected better/sturdier for the price point and from this brand.
1. The cover piece does not overhang over the back of the unit at all. This results in a potentially unsightly gap depending on the installation location and execution
2. The multi-position switch for fan speed is very cheap, and may be arcing in my unit. Regardless of defect, it takes more effort than is necessary to achieve the desired outcome
3. When extended at full height, the unit leans forward toward the stovetop slightly. While no function is impaired, I would have expected better/sturdier for the price point and from this brand.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 26, 2024
Hi Devern ! We apologize for your experience and would like the opportunity to assist you. May we have your information through a private message? We would need your best phone number, your full address including the postal code, email address and the model and serial number of the appliance. Best regards- Komlan
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Vent.
on February 27, 2025
Posted by: KSpitz
from Minnesota.
[This review was collected as part of a promotion.] This was installed in my kitchen remodel and it is a great product. I had an older model KitchenAid vent but the new one is much taller and has 3 speeds.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works as it should - but noisy
on April 25, 2025
Posted by: dbreff
[This review was collected as part of a promotion.] This was a replacement for the initial downdraft vent we bought in 2010. This model is much more noisy than the original one and takes up slightly more space in the underneath cabinet. Old model had variable speeds, and this one has 4 set speeds. It does seem to move the air well. According to the technician, this model is a better design as far as the motor assembly. This was the only model available from KitchenAid to fit the same space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com