Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
21
4 Stars
18
3 Stars
5
2 Stars
7
1 Star
12
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
4
Pop up downdraft vent
on May 16, 2014
Posted by: DToney
from Louisiana, United States
Brought this product 2 months ago. Used it twice and was very pleased. Love that it comes up high and is able it vent the steam from the front burners. The third time I used the vent it would not retract all the way down. Called the repair service department for the store I purchased it from. It took 3 weeks for the part to come in then while the part was being put in another part broke. Would I recommend this product? At this time no!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works like a dream
on May 14, 2014
Posted by: Pete357
from West Linn, Or
I had a Jen-air in an island with a built in downdraft this works better than the Jen-air did
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great streamline look and countertop saver
on May 13, 2014
Posted by: Moises
from Austin, TX, United States
I bought this appliance as part of other 5 for kitchen remodeling. Using a retractable downdraft gave us bigger burners for same 30" cooktop. The drawback we found is that it was hard to retrofit using the existing vent location under the counter. The contractor had to build a adapter for it which basically took all the cabinet space under the cooktop. Perhaps, a more modular adapter would has help here.In addition, we had some problems with the on-off switch, which had to be replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: DiaDia
from West Vancouver, BC, Canada
Verified Purchase:Yes
I've only used it a few times and did manage to knock over and crash a ceramic utensil holder when I lowered the vent, but I guess that's my problem. I did use it with a grill pan on the burner doing some small steaks with the fan on high and the smoke was definitely wafting to the ceiling, not being totally sucked in by the vent. But it has definitely solved a design problem since we have a very high cathedral ceiling in our kitchen which made an overhead vent impossible. But I must say, it looks so cool and makes me feel very Jetsons space age!
Pros: Design, easy to use, Innovative
Cons: not sure yet how well it sucks in all the smoke
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Tim2400
from Lakewood,Co USA
Verified Purchase:Yes
Retractable downdraft clears kitchen odors and smoke quickly and efficiently.
Three fan settings low, medium and high. Retracts out of sight on granite countertop. Matching Kitchenaid induction cooktop boils water in less than 30-60 seconds! Very happy we bought both Kitchenaid products. Customer service is great!
Three fan settings low, medium and high. Retracts out of sight on granite countertop. Matching Kitchenaid induction cooktop boils water in less than 30-60 seconds! Very happy we bought both Kitchenaid products. Customer service is great!
Pros: Performance, easy to use, Innovative, Design
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Retraction feature is innovative but does not always work pr
on October 29, 2013
Posted by: JB12345
from Raleigh, NC, USA
Verified Purchase:Yes
Love the retraction feature but the system often does not function properly. The unit will not come up properly with a simple push of the button. It requires holding the button and waiting for the system to engage then releasing the button. Proper timing and fiddling with it is frustrating because the system will disengage and retract instead of coming on. (Possibly an installation error!?) Also, downdraft system does not draw as much as I had hoped although it is much better than our old downdraft system (Jenn-Aire).
Cons: downdraft is insufficient, does not engage/retract properly
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Otto
from Carrollton, TX, USA
Verified Purchase:Yes
This unit works well and is very quite and really removes the smoke and smell. We really like this design. We had a small area and it fit perfectly.
Pros: Innovative, easy to use, Performance
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com