Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
21
4 Stars
16
3 Stars
5
2 Stars
7
1 Star
10
62%of customers recommend this product.
(
35 out of
56)
Customer Reviews for KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
5
Works like a dream
on May 14, 2014
Posted by: Pete357
from West Linn, Or
Verified Purchase:No
I had a Jen-air in an island with a built in downdraft this works better than the Jen-air did
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: MJ
from Nashville, TN
Verified Purchase:Yes
Great to not have a huge vent hood. Allows us to have the cooktop on the island.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Tkc
from Fair oaks, ca
Verified Purchase:Yes
In 2014 I choose a kitchen aid Pop up bc it was the cheaper choice to the Miele. since then I think there are more options. After six months the pop up failed and was dropping down when I tried to clean it. It was broken and after a series of reconditioning I put my foot down and demanded a new replacement. I had to fight for this for months and finally got a new one. it is fine now. The kitchen aid customer service has gotten so bad in the last few years that I decided to never buy one again
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
Hello Tkc, Thank you for your review. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@Kitchenaid.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you Jordan
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Posted by: Cooker
from Vancouver, BC
Verified Purchase:Yes
Dreadful quality. Already had to replace. Quit working within days. Very noisy. Bad design. Not worth the price at all. We bought five new Kitchen Aid appliances and three of five have been lemons. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Ruth
from Omaha Nebraska 68118
Verified Purchase:Yes
Great product. Glad we purchased it. No regrets. Happy campers.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Frank
from MI
Verified Purchase:Yes
very noisy--whistle when run on high --doesn't really pull very well
operating button sticks--need to hold to operate unit
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Frustrated consumer
from Sammamish, Wa
Verified Purchase:Yes
I bought this downdraft system to avoid installing an overhead hood in my remodeled kitchen. I wanted to maintain the clear sight line from the family room to the kitchen. It is supposed to work with the KitchenAid 30" 4 burner commercial style gas range top that I also installed. The retractable feature works well but the venting is terrible. The fan makes a lot of noise giving the impression that it's sucking large amounts of air. Unfortunately, it won't even pull the steam coming from a pot of boiling water! What a disappointment.
KitchenAid, Do you have any suggestions??
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
Hello Frustrated consumer:
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83330776, name, phone number, street address, zip code, model & serial number, and date of purchase on the downdraft system.
Thank you,
Flo B.
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83330776, name, phone number, street address, zip code, model & serial number, and date of purchase on the downdraft system.
Thank you,
Flo B.
Written by a customer while visiting kitchenaid.com
Posted by: Waldo
from Grovetown, GA
Verified Purchase:Yes
Am very happy with this downdraft. Unit was a little hard to install due to "pop-rivets" sticking out on sides. When installing in granite, you need to allow a little extra for these rivets.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com