Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless steel
Average customer rating
3.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
21
4 Stars
17
3 Stars
5
2 Stars
7
1 Star
11
62%of customers recommend this product.
(
36 out of
58)
Customer Reviews for KitchenAid - 30 inches - Telescopic Downdraft Range Hood - Stainless steel
Posted by: DiaDia
from West Vancouver, BC, Canada
Verified Purchase:Yes
I've only used it a few times and did manage to knock over and crash a ceramic utensil holder when I lowered the vent, but I guess that's my problem. I did use it with a grill pan on the burner doing some small steaks with the fan on high and the smoke was definitely wafting to the ceiling, not being totally sucked in by the vent. But it has definitely solved a design problem since we have a very high cathedral ceiling in our kitchen which made an overhead vent impossible. But I must say, it looks so cool and makes me feel very Jetsons space age!
Pros: Design, easy to use, Innovative
Cons: not sure yet how well it sucks in all the smoke
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Will not properly recess after use
on July 3, 2015
Posted by: Brad
from The Woodlands, Texas
Verified Purchase:No
We bought this unit a couple years ago, along with the KitchenAide cooktop, refrigerator, oven, warming drawer & microwave. The motor that pulls the vent fan back down does not work properly to recess the unit back to the non-use position. Ours sticks about 4" above the cooktop & locks up. Can't get it to move at all. Also just scheduled technician thru KitchenAide to have the "3rd" ice maker installed in the fridge. KitchenAide not what they used to be.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
Hello, Brad. Thank you for your review. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this downdraft!!
on November 9, 2017
Posted by: Anonymous
from Washington, United States
Gender:Female
[This review was collected as part of a promotion.] We bought this downdraft, and had it installed a few weeks ago, and really like it!! It works great, and is so much taller than our last one, so it doesn't such the burner flame out!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great for our space!
on April 17, 2018
Posted by: KBevins
from Illinois
Gender:Female
[This review was collected as part of a promotion.] We bought this for our remodeled kitchen and it looks great and is fairly quiet and fits great into our island.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Not too loud
on June 7, 2018
Posted by: cjg77
from Washington State
Gender:Female
[This review was collected as part of a promotion.] I was afraid I wouldn't use a load venting system, but this one is not overpowering.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Downdraft Review
on May 13, 2019
Posted by: Wonderdog
from B.C.
Gender:Male
[This review was collected as part of a promotion.] Happy with the product. Works well with the cooktop burners closest to the downdraft. Not as well with the burners further away unless fan on high.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Coolness & Function combined
on January 14, 2020
Posted by: venoms6v
from Medicine Hat
[This review was collected as part of a promotion.] Installed this for a kitchen reno and since we got rif of our Over The Range microwave that didnt vent outside, wanted something that actually vented and worked well. The run for this is straight out the side of the house, so any cooking smells and moisture are drawn out faster than anything we have ever used before
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very loud
on March 16, 2020
Posted by: Dennyr
from Spring Branch TX
[This review was collected as part of a promotion.] The unit does not set level, see picture. It is very loud and doesn’t pull the exhaust unless the pot/skillet is on the back, nearest burner. Highly overpriced for results.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy ontivm, social care , March 16, 2020
Hello Dennyr, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com