Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
21
4 Stars
18
3 Stars
5
2 Stars
7
1 Star
12
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
5
Sleek and efficient
on October 10, 2019
Posted by: Mj1953
from Jackson Michigan
Gender:Female
[This review was collected as part of a promotion.] In our newly remodeled kitchen we wanted an efficient way to remove cooking odors and steam from our cooking surface but didn’t wanted overhead hood. This appliance accomplishes that very efficiently & good looking too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works Well
on May 31, 2019
Posted by: Sarah3198
from Denver, CO
Gender:Female
[This review was collected as part of a promotion.] I replaced an older model downdraft and like the new one very much. It comes up higher than my old one and collects more of the smells and steam.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Downdraft Review
on May 13, 2019
Posted by: Wonderdog
from B.C.
Gender:Male
(This review was collected as part of a promotion.) Happy with the product. Works well with the cooktop burners closest to the downdraft. Not as well with the burners further away unless fan on high.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
6 months shy of warranty period
on December 21, 2018
Posted by: jeancs73
from lake oswego, or
Gender:Female
Not surprising that we are at the 18th month (beyond the 12mo warranty), and the unit has stopped working. Well, it still sucks air but it sounds like there is an airplane under the counter ready to take off with a bird stuck in its propellers. This is the second unit we've had and hoped for a longer life than 18 months.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy tuckesr, Social Care, December 24, 2018
At Kitchenaid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Kitchenaid_Reviews@Kitchenaid.com
Thank you for your review
Thank you for your review
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Downdraft review
on November 22, 2018
Posted by: Patsy72
from Dallas, TX
Gender:Female
[This review was collected as part of a promotion.] I am replacing an old downdraft and had high expectations that this one would be much better than the old one. Not sure it is any better and I wish I didn’t have to use this type of vent. It was very tricky for the installer because my old vent had a much smaller fan (under the cooktop) . The bulky part which is in the cabinet below the cooktop takes up a lot of space that I used to use for storing pots and pans.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Not too loud
on June 7, 2018
Posted by: cjg77
from Washington State
Gender:Female
[This review was collected as part of a promotion.] I was afraid I wouldn't use a load venting system, but this one is not overpowering.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great for our space!
on April 17, 2018
Posted by: KBevins
from Illinois
Gender:Female
[This review was collected as part of a promotion.] We bought this for our remodeled kitchen and it looks great and is fairly quiet and fits great into our island.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Only one of four appliances working correctly
on February 15, 2018
Posted by: Riff
from Florida
Gender:Male
[This review was collected as part of a promotion.] So far so good. Only one of four appliances purchased that did not need work.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com