Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
21
4 Stars
18
3 Stars
5
2 Stars
7
1 Star
12
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 30 inches - Externally Vented & Recirculating - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
5
Very happy with it
on February 6, 2022
Posted by: Debbie12345
from NJ
[This review was collected as part of a promotion.] The vents raise high enough to pull in the smell but not affect the flames of the burners (an issue we had with previous downdraft). A bit noisy but looks nice and is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
After repair works great
on February 4, 2022
Posted by: Paul 5677
from Broomfield, CO
[This review was collected as part of a promotion.] I installed this downdraft unit myself, Fairly straight forward until I powered unit befor final installation.
Back would pop up but fan would not come on.
After waithing 6 days to get a tech out to look at it he found out that at the factory the switch to the fan motor was not connected.
Quality control could be better. It was very frustrating to have to wait another week to get our kitchen back to being able to use it.
Back would pop up but fan would not come on.
After waithing 6 days to get a tech out to look at it he found out that at the factory the switch to the fan motor was not connected.
Quality control could be better. It was very frustrating to have to wait another week to get our kitchen back to being able to use it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Product
on October 12, 2021
Posted by: Bar23
from Newcastle On
(This review was collected as part of a promotion.) This downdraft fan is excellent and so easy to use. It stores out of site when not needed and comes up easily when needed. It has great amount of power to suck the steam into it instead of the air. Then is hidden when not needed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy with my choice
on July 27, 2021
Posted by: Saberglu
from BC Canada
(This review was collected as part of a promotion.) The venting system is quite an improvement to what I had.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Soo massive
on July 3, 2020
Posted by: houdi20
from Lévis , qc
Instruction manual tells the blower can be on the exterior of the fan
While reading twice , i saw that the manual was the same for 3 differents products
While reading twice , i saw that the manual was the same for 3 differents products
Mine wasnt officially compatible with sais fonction
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , September 11, 2020
Hello, houdi20!
We are so sorry that you are having issues with the manual to your downdraft system. Thank you for choosing Kitchenaid and for reaching out to us about this situation. We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 234397958. We look forward to helping you and hope you have a wonderful day! Thank you, - Andrea
We are so sorry that you are having issues with the manual to your downdraft system. Thank you for choosing Kitchenaid and for reaching out to us about this situation. We are ready and willing to help. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 234397958. We look forward to helping you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Powerful. Sleek. Elegant.
on March 21, 2020
Posted by: WandaCooks
from London
(This review was collected as part of a promotion.) We bought this retractable downdraft to accommodate our kitchen design. We have had this about a month and we could not be more pleased.
The operation is both efficient at removing vapour and easy to clean.
Sleek design allows this unit to “disappear” with the counter top.
The fan will also retract while running and resumed that same fan speed when returning to operation.
We have all KitchenAid small appliances and tools and love them also
. The phrase “KitchenAid- for the way it’s made” is always on the tip of my tongue when I use this fan !!!!
The operation is both efficient at removing vapour and easy to clean.
Sleek design allows this unit to “disappear” with the counter top.
The fan will also retract while running and resumed that same fan speed when returning to operation.
We have all KitchenAid small appliances and tools and love them also
. The phrase “KitchenAid- for the way it’s made” is always on the tip of my tongue when I use this fan !!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very loud
on March 16, 2020
Posted by: Dennyr
from Spring Branch TX
[This review was collected as part of a promotion.] The unit does not set level, see picture. It is very loud and doesn’t pull the exhaust unless the pot/skillet is on the back, nearest burner. Highly overpriced for results.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy ontivm, social care , March 16, 2020
Hello Dennyr, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Coolness & Function combined
on January 14, 2020
Posted by: venoms6v
from Medicine Hat
(This review was collected as part of a promotion.) Installed this for a kitchen reno and since we got rif of our Over The Range microwave that didnt vent outside, wanted something that actually vented and worked well. The run for this is straight out the side of the house, so any cooking smells and moisture are drawn out faster than anything we have ever used before
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com