Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Average customer rating
2.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
9
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Posted by: L.D.
Verified Purchase:Yes
But the re- manufactured ink cartridges from Staples work just like the new ones from the printer manufacturer - good savings!
Written by a customer while visiting Staples
Posted by: CINDI B.
Verified Purchase:Yes
it is terrible. second time in a row trying. now returning all. after loading all we get is error codes. we are back to using the hp brand.
Response from StaplesBy August 16, 2022
Dear Cindi We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your HP printer forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Customer Rating
1
does not work
on July 24, 2024
Posted by: Steve M.
Purchased as a cheaper alternative to the original ink these do not work in my ink jet pro 8720
Written by a customer while visiting Staples
Posted by: J.H.
Verified Purchase:Yes
This ink would not work in my printer. I will not utilize refurbished again. HP has something in their system that does not allow you to use the refurbished cartridges. I was bummed. No error on Staples but it was not compatible.
Response from StaplesBy January 4, 2021
We are sorry you experienced a problem with our HP 952XL replacement cartridge. We truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
Written by a customer while visiting Staples
Posted by: NotCompatible
Verified Purchase:Yes
Received this ink cartridge that states for use in HP Officejet Pro 8710. However my printer did not accept this ink cartridge at all. Tried many times since this is an item that is not returnable and I don't like to waste money! I purchased to save money and use ECO recycled. I will stick with the HP manufactured products for my printer from now on.
Response from StaplesBy January 12, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 952XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: BAKER S.
Verified Purchase:Yes
Am using it now no problems so far.
Written by a customer while visiting Staples
Posted by: W.G.
Verified Purchase:Yes
Excellent product work well in my HP printer.
Written by a customer while visiting Staples
Posted by: D.R. Hammerman
Verified Purchase:Yes
I bought the 3 colors and black. 2 of the color cartridges did not work in my HP Officejet printer.
Response from StaplesBy November 1, 2021
Dear DR We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 952XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples