Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Average customer rating
2.4
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
13
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
27
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Customer Rating
1
.Staples HP-equivalent ink cartridge
on April 3, 2025
Posted by: JAY F.
HP Printer did not accept cartridge. False advertIsing to put it forth as replacement.
Response from StaplesBy June 9, 2025
Dear Jay F Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 952 BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Customer Rating
5
TRU RED™ Remanufactured Cyan Standard Yield Ink Cartridge Replacement
on March 18, 2021
Posted by: Fudd
Verified Purchase:Yes
Found to be as good as original HP with quality color and ink volume.
Written by a customer while visiting Staples
Posted by: KAREN K.
Verified Purchase:Yes
My HP printer error message said that this was “not” an HP cartridge
Response from StaplesBy July 28, 2022
Dear Karen We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your HP printer forcing a firmware update. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Customer Rating
1
TRU Red Magenta High Yield Ink Cartridge 952X
on October 25, 2021
Posted by: DAVID E. Emmerich
Verified Purchase:Yes
Cartridge did not work in my HP Office Jet 8740 printer. Had to go to the store 'again' to exchange it.
Response from StaplesBy November 1, 2021
Dear Dave We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 952XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: zboucher
Verified Purchase:Yes
Have purchased this item three times now and will never again. The only time it worked was the first time. Now I ordered it and on arrival and installing it the printer reads Cartridge Problem. Returned the item for replacment and the replacement one doesn't work. However putting in an HP brand cartridge the printer works fine.
Written by a customer while visiting Staples
Posted by: P.H.
Verified Purchase:Yes
FINALLY an HP printer will take a "generic" replacement cartridge. So for they are working great.
Written by a customer while visiting Staples
Posted by: KARYL S.
Verified Purchase:Yes
Got messages on printer that it wasn’t a true compatible cartridge but is working so far
Written by a customer while visiting Staples
Customer Rating
5
Great product! Great price! Great for environment!
on December 15, 2020
Posted by: MARC B.
Verified Purchase:Yes
Product works well. Price is fair. Definitely a great buy.
Written by a customer while visiting Staples