Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Average customer rating
2.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
9
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 952XL - Black
Posted by: zboucher
Verified Purchase:Yes
Have purchased this item three times now and will never again. The only time it worked was the first time. Now I ordered it and on arrival and installing it the printer reads Cartridge Problem. Returned the item for replacment and the replacement one doesn't work. However putting in an HP brand cartridge the printer works fine.
Written by a customer while visiting Staples
Posted by: P.H.
Verified Purchase:Yes
FINALLY an HP printer will take a "generic" replacement cartridge. So for they are working great.
Written by a customer while visiting Staples
Posted by: KARYL S.
Verified Purchase:Yes
Got messages on printer that it wasn’t a true compatible cartridge but is working so far
Written by a customer while visiting Staples
Customer Rating
5
Great product! Great price! Great for environment!
on December 15, 2020
Posted by: MARC B.
Verified Purchase:Yes
Product works well. Price is fair. Definitely a great buy.
Written by a customer while visiting Staples
Posted by: S.C.
Verified Purchase:Yes
Great generic ink works as good as name brand.
Written by a customer while visiting Staples
Posted by: ROBERT F.
Verified Purchase:Yes
I have an HP OfficeJet Pro 8710 that does not have the updated software and this cartridge works fine. The printer knows that it is not a genuine HP cartridge but it doesn't seem to care.
Response from StaplesBy August 1, 2025
Dear Robert F. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: Leo L.
Verified Purchase:Yes
I bought this thinking I was saving money on regular HP cartridges. I've learned that the Staples cartridge won't work because the HP cartridge has a chip in it telling the printer it's an HP cartridge and the Staples cartridge doesn't. Bottom line is Staples cartridges don't work with HP printers
Response from StaplesBy August 27, 2025
Good afternoon Leo L. Thank you for taking the time to write a review. We are sorry to hear that you received this error. The good news is you can bypass this error message and continue to print with no issues. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Posted by: VIDA
Verified Purchase:Yes
It did the job with some streaks...
Written by a customer while visiting Staples