Customer reviews from Staples
Staples - Remanufactured High Yield Ink Replacement for HP 902XL - Cyan/Magenta/Yellow
Average customer rating
1.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
14
Customer Reviews for Staples - Remanufactured High Yield Ink Replacement for HP 902XL - Cyan/Magenta/Yellow
Posted by: S.Z.
Verified Purchase:Yes
I ordered HP ink. Received Staples brand that was not compatible. Called and was told I would get a replacement. Second order same thing. I will order directly from HP.
Written by a customer while visiting Staples
Customer Rating
1
Awful!
on February 21, 2024
Posted by: CECILIA L.
Got the full set of these- none of them worked in my HP Officejet Pro printer. Followed the troubleshooting directions but still no luck. Finally called and they sent me a replacement set and guess what? THEY DON'T WORK EITHER! Will take them back to Staples- meanwhile the printer hasn't worked in over a week and I am not a happy camper. Plus the replacement one leaked all over my hands desk and my shirt.
Written by a customer while visiting Staples
Posted by: K.C.
Verified Purchase:Yes
I thought this would work as a substitute..not true. My HP printer stated it was not authentic. I’m not sure if there is a way to change the parameter in the printer but I had to buy another cartridge that was compatible. I’m returning this cartridge.
Response from StaplesBy Cindy, November 3, 2023
Dear Kathy We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples