Customer reviews from netgear.com
NETGEAR - Orbi 260 Series WiFi 7 Mesh System, Up to 3,500 sq ft., 2 Pack - White
Average customer rating
4.6
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
49
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for NETGEAR - Orbi 260 Series WiFi 7 Mesh System, Up to 3,500 sq ft., 2 Pack - White
Posted by: DHinz
Verified Purchase:Yes
The Router repeatedly went offline, never figure out the reason, but I need reliability, I didn't feel the quality and the Orbi Software did not perform as I would have expected. I am a long time Netgear user, and it won't cause a switch, I reinstalled my Nighthawk.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 17, 2025
Hi DHinz,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the reliability of your RBE372. When experiencing an issue with the reliability or connectivity of your RBE372 we recommend a few troubleshooting steps including unplugging the Router from your Modem and performing a full power cycle of your modem and Orbi Router before reconnecting to the modem with an ethernet cable, ensuring your Router and Satellite are on the latest firmware v12.1.3.11 which includes enhancements for overall system stability and also resyncing the Router and Satellite in the same room and moving outwards to their intended location. For more information, please visit the following resources: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite, and: https://kb.netgear.com/000068430/.
If you decide to return to the RBE372 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the reliability of your RBE372. When experiencing an issue with the reliability or connectivity of your RBE372 we recommend a few troubleshooting steps including unplugging the Router from your Modem and performing a full power cycle of your modem and Orbi Router before reconnecting to the modem with an ethernet cable, ensuring your Router and Satellite are on the latest firmware v12.1.3.11 which includes enhancements for overall system stability and also resyncing the Router and Satellite in the same room and moving outwards to their intended location. For more information, please visit the following resources: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite, and: https://kb.netgear.com/000068430/.
If you decide to return to the RBE372 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Collin-A
Verified Purchase:Yes
Easy to setup and affordable WiFi 7 mesh system. I have a 2,800 sq foot house with 3 floors, and previously the signal was weak in certain areas creating dead zones. Now that I have setup this 370 system, I do not have dead zones any more.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Jerry P370
Verified Purchase:Yes
Purchased the Orbi 370 to replace my Orbi 40. I also use the 370 as my Ziply Fiber gateway router. No issues during installation. No issues with multiple devices usage.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: PR Georgia
Verified Purchase:Yes
The devices are working perfectly and the set up was simply...
Written by a customer while visiting netgear.com
Posted by: Bonzoid
Verified Purchase:Yes
Orbi still the best & most end user friendly mesh router out there. The 370 was easy to install, hooked up quickly and needs only 1 satellite to cover 4k sq ft. Choice of wifi (5 or 2.5 ioT) helps to cover cameras placed at all corners of property. My only complaints, no step by step for this model (I stumbled on the ioT option after some things would not connect initially) and Netgear site still a mess. Thankfully this is our 3rd Orbi system upgrade in 7yrs so I had some experience with 5 vs 2.5).
Written by a customer while visiting netgear.com
Posted by: JS in Boise
Verified Purchase:Yes
I had an Orbi mesh 3 system so this was an easy set up.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Josh Splinter
Verified Purchase:Yes
We had an older Orbi system that had worked well for many years but was starting to struggle to keep up with our family’s needs. Our new system is much faster with excellent coverage throughout the home now including a few spots that were not great with the older tech. Very happy with our upgrade!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Two Gees
Verified Purchase:Yes
I am not satisfied as I was expecting speeds to match or exceed my currant Fios speed of 340mbps Down Load and 360mbps Up Load. On my WiFi 6 Router. Instead I am only receiving sppeds of 126mbps Down Load and 118mbps Up Load.
Response from netgear.comBy NETGEAR Team, September 2, 2025
Hi Two Gees, Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your speeds while connected to your RBE372. Many factors can affect the performance of Orbi Mesh WiFi system including device placement and interference from other devices. For more information on this topic, please visit the following resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US. Additionally, we recommend ensuring your RBE372 Router and Satellite both are on the latest firmware v12.1.2.7 and then resyncing your Router and Satellite: https://kb.netgear.com/000068334/. If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review. Regards, NETGEAR Team
Written by a customer while visiting netgear.com